Roy Patterson | Page 2

They have good customer service and always they try to find out the better way to improve their service. find out the better way to improve their service. More

by RAADJABER65 Verified Customer Verified Customer

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All staff are always friendly, gracious, and ready to help in any way that the can. help in any way that the can. More

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Very good service. It was a very fast experience very happy with the outcome. Will definitely choose Garber in the future It was a very fast experience very happy with the outcome. Will definitely choose Garber in the future More

by HOGPURPLE Verified Customer Verified Customer

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This was my first service visit. I was treated with courtesy and a friendly smile. My oil change and tire rotation were completed in a very good timeframe. I was treated with courtesy and a friendly smile. My oil change and tire rotation were completed in a very good timeframe. More

by AWENSEEKER Verified Customer Verified Customer

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The customer rep was knowledgeable, helpful, and friendly. The service time was as stated to me. friendly. The service time was as stated to me. More

by DFVL0034 Verified Customer Verified Customer

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Walked in knowing the 2024 CRV was the perfect fit and Roy Patterson made it happen that afternoon. Roy was awesome to work with which made for a smooth buying experience at Garber Honda! Roy Patterson made it happen that afternoon. Roy was awesome to work with which made for a smooth buying experience at Garber Honda! More

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Roy our salesperson and Steve our financial guy were Fantastic. They made our car buying experience very easy..Thank you Garber Honda. Fantastic. They made our car buying experience very easy..Thank you Garber Honda. More

by CLIFFORDPROVOST3 Verified Customer Verified Customer

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Roy went above and beyond during this pandemic. Bought numerous vehicles from him over the years. Very helpful and knowledgeable. Thanks again and will be dealing with him in the future again! numerous vehicles from him over the years. Very helpful and knowledgeable. Thanks again and will be dealing with him in the future again! More

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New CRV Lease 2019 I had originally leased a CRV from Garber in 2016. My lease was coming due in 5 months so I was looking to lease another CRV. My previous sales person I had originally leased a CRV from Garber in 2016. My lease was coming due in 5 months so I was looking to lease another CRV. My previous sales person was out of the office and he directed me to the sales managers, Sean & Brian . I was then directed to another sales rep, Issac Elliott. He gave me straight facts on my existing lease options, what I could expect from a new lease and showed me a new 2019 CRV that I was interested in. He did show me several cars available. He was very knowledgeable and I felt very comfortable with his presentation. His final numbers were accurate throughout the presentation. I was actually kind of shocked they didn’t change. He had me drive the vehicle and showed me the new features. He gave me a final lease number, asked if we had a deal and a solid, strong handshake sealed the deal. Today I picked up my new lease CRV with everything completed as I had requested. Issac was a man of his word. I feel so comfortable with this man that next June as bass season opens on Honeoye Lake, I will take this man fishing and enjoy his company outside the dealership. Very good experience..... that can also be said for the financing end of the deal as well. Victoria , the sales manager came in after our handshake and provided easy to follow numbers, nicely presented so I could understand the financial side of the transaction. Explained all options very well. I was a little nervous about the finance aspect at first but she had a calming influence as we finished the deal. I have leased two Honda CRV’s with Garber since 2016.....the experience was even better the 2nd time around. I should add that the sales managers, Sean and Brian were helpful in day one of my quest to find a vehicle. I did not have to see them on day 2, pickup because Issac and Victoria had both done their jobs professionally and in a personable manner. Thank you Garber for a great car buying experience. All the Best , Carl Dossier , More

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Outstanding dealership and sales person just purchased a Honda Passport from Garber Honda with Roy Patterson as my salesperson. This is my 5th vehicle I have purchased from Garber Honda with just purchased a Honda Passport from Garber Honda with Roy Patterson as my salesperson. This is my 5th vehicle I have purchased from Garber Honda with Roy as my salesperson over the years. Roy is outstanding in working with you in getting you a good deal, options and color of vehicle you want and explaining everything on vehicle when taking delivery. Roy and Garber are a pleasure to work with and the reason I’m willing to drive from Buffalo to Rochester For a vehicle. More

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