Rori Brown | Page 3

this dealership has the best and most knowledgeable staff that I have ever seen, Highly recommended, that I have ever seen, Highly recommended, More

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Everyone at this dealership was very friendly and professional. We shopped around and this was the best dealership. My husband and I will definitely recommend to anyone. professional. We shopped around and this was the best dealership. My husband and I will definitely recommend to anyone. More

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From the moment we walked into the dealership, everyone was professional, HONEST, and welcoming. We really weren't sure what we were looking for but Casey was able to ask the perfect questions to figure o was professional, HONEST, and welcoming. We really weren't sure what we were looking for but Casey was able to ask the perfect questions to figure out what best fit our wants and needs and was pointing us in the right direction in no time. We met Dean and Rori when we initially visited and they were both very professional and never once tired to "fast-talk" us like many dealerships will do. They gave us the bottom line up front and stood by every word from beginning to end. Finally, we worked with Allen in financing. This was by far the smoothest and quickest purchase we have ever made. We were in and out of his office within 30-45 minutes. These guys answered every question we had with no hesitation. They listened to our concerns and even our experiences from previous dealerships. There were no hiccups, everything went smoothly and quickly and we walked away extremely happy with our purchase. We will definitely be repeat customers! More

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I am very disappointed in Mercedes-Benz of Annapolis. The salesmen Darnell day of the sales was fine, lacked any real knowledge, but what should I expect. I started immediately having issues with my GL The salesmen Darnell day of the sales was fine, lacked any real knowledge, but what should I expect. I started immediately having issues with my GLC. The brakes were bad. This is supposed to be a certified pre-owned Mercedes-Benz. It is clearly not, it was not even inspected the manager told me “just drive it”. Dings and paint chips, which later will be major blemishes. Contacted my salesman, of course no response whatsoever, not a return call, not a return text message. This salesman has zero knowledge and zero follow up. Never again will I trust Mercedes-Benz. I feel ripped off as a consumer. I wish I can give this salesman negative stars. Horrible disappointing experience. More

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