Ron G.

Ron is great. The only thing I was advise is more and better communication, but outstanding service and seems to care about the customer. The only thing I was advise is more and better communication, but outstanding service and seems to care about the customer. More

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I'm giving them two stars because the people are really nice, but the experience was horrific. They had the car longer than I did over the first five weeks of ownership because it had so many problems. Gra nice, but the experience was horrific. They had the car longer than I did over the first five weeks of ownership because it had so many problems. Granted, my problems were addressed under warranty, and the repairs did not cost anything, but I went nearly a month without a vehicle. They provided no assistance in regards to that. The car should never have been sold considering the number of issues it had/has. I contacted the owner and received no repsonse. The salesperson told me he contacted the owner for me as well, and I still received no response. Buy elsewhere. More

by Hawks20042500 Verified Customer Verified Customer

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Very happy with everything from my recent purchase from bridge auto in Berlin. My salesman Bob Weiner was very professional and took care of all my needs on my Nissan pickup truck I was promised. The servi bridge auto in Berlin. My salesman Bob Weiner was very professional and took care of all my needs on my Nissan pickup truck I was promised. The service department Ron was also a very nice guy to work with. Buying a used vehicle can be very stressful but these guys were great to work with. Thank you again for everything More

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Took too long to make a decision on my finance. Wasn’t efficient at all. Very disappointed and will tell everyone I know to STAY AWAY from your dealership. efficient at all. Very disappointed and will tell everyone I know to STAY AWAY from your dealership. More

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My husband and I went looking for a new SUV for me. Jimmy approached us outside and was very nice. He was real, not fake and he didn’t hound us. He knew what we wanted and was very accommodating, helping us. approached us outside and was very nice. He was real, not fake and he didn’t hound us. He knew what we wanted and was very accommodating, helping us. He introduced us to Bobby who took care of the rest of the sale. Bobby was kind, professional and easy to talk to. After we left, I noticed the brakes didn’t feel right. I called and Bobby told me to bring the car back right away and they would take a look. Every single person we encountered was kind, respectful and real. I felt at home while waiting for my new car to be looked over. I love my Jeep and I’m so happy we went here! Thank you Jimmy and Bobby and all of the guys that helped us out! More

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Ron really came through for me. Very respectful and keeps in touch with you. Doesn't leave you hanging. in touch with you. Doesn't leave you hanging. More

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This is Shady.... i wrote a reveiw nov 14th. It wasent good... to anyone looking at these reviews please ignore that reveiw from shady nov 14th. I have spoke to the service manager recently and went over good... to anyone looking at these reviews please ignore that reveiw from shady nov 14th. I have spoke to the service manager recently and went over what was wrong. I was just upset and mad about what was goung on with the car and being the only car i have. They are fixing it for me. After everything i said they where still nice to me. I apologize for acting like a KAREN. Next time i will go bout it the right way. Anybody looking for a car i recommend bridge auto group. Thank you for understanding More

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Staff was very nice and helpful and was able to work with concerns I had on buying my car. Process was quick and easy. Would recommend this place if you’re looking for a used car. concerns I had on buying my car. Process was quick and easy. Would recommend this place if you’re looking for a used car. More

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DO NOT BUY FROM THIS DEALER 😐 I purchased a 2013 Dodge Dart late on a Monday and by Sunday the clutch was bad. Argued with owner who is rude and pompous. They would not even work with me on the repair. I Dart late on a Monday and by Sunday the clutch was bad. Argued with owner who is rude and pompous. They would not even work with me on the repair. I had a 30 day warranty that they refused to honor. I was assured the by the salesman the car had been totally checked out by their certified mechanic. Apparently not. It's now costing me $1400 to fix. Guess the next time I see them it will be in court. More

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They were super helpful with information about the car and the implications of buying it. They helped us walk through the process and were very patient and understanding with our questions. Great dealersh and the implications of buying it. They helped us walk through the process and were very patient and understanding with our questions. Great dealership. More

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