Dealership Experience
13 yrs, 7 mos
Industry Experience
21 yrs, 1 mo
Languages Spoken
English
76 Reviews
Write a Review76 Reviews of Roland Stallbaumer
April 09, 2024
Very professional and did not talk down to me from the time I stepped on the lot to the time I was done. Would recommend! time I stepped on the lot to the time I was done. Would recommend! More
Other Employees Tagged: Frank VanBebber , Cordial (manager) and Chris (finance)
March 19, 2024
Lack of communication and respect not there, I brought vehicle in but you continue to refer to my husbands name not me, in text message while I was there and in this survey. vehicle in but you continue to refer to my husbands name not me, in text message while I was there and in this survey. More
Other Employees Tagged: Names unknown
November 17, 2023
Service department consistently provides accurate and speedy customer service and excellent car care. I have always received the best from Noller ford. speedy customer service and excellent car care. I have always received the best from Noller ford. More
Other Employees Tagged: Steven May
November 09, 2023
This is a solid dealership and always great on customer service. Have been going here for years service. Have been going here for years More
Other Employees Tagged: Steven May, Brian Norton , Jeff Lange, Ryan Moranz, Wayne Stallbaumer
July 21, 2022
I don't even know where to start with this LESS THAN PLEASANT experience today. Let's just say, that it was the worst service experience and 6 1/2 hours that we will never get back. I scheduled a prot PLEASANT experience today. Let's just say, that it was the worst service experience and 6 1/2 hours that we will never get back. I scheduled a protective coating service and an oil change to get done on my car that I bought new site unseen. When I bought the car, they promised us a loaner car to take off site to go grab some lunch and buzz around while it was getting coated. When my husband showed up at 9:30 am, the service department said the car wasn't even on the schedule. They blamed the poor sales guy who was out at his mother's funeral and that it was his fault. Also, do you think they upheld their end about the loaner car? UMMMM NO!!!! My husband tried to get updates throughout the morning on how it was going, only to get an attitude from a cocky desk guy who told him only about 10 more minutes. Then finally at 2:45pm it made it to the lift for the oil change. Finally at almost 4:00pm my car was "ready". When my husband went out to look the car over there was pink soap running down the back hatch. He went to find the manager to show him the "quality of work" that his people did and all the manager said was "sorry" never making any effort or wanting to make it right. My husband was also promised a full tank of gas before he left. Do you think that happened? xxxx no! He left with only the half a tank of gas which was still in it from the drive up there this morning. Unfortunately, because of this horrible day of customer service, Laird Knoller has now lost a repeated customer who has bought the last 5 suv's and trucks sight unseen from them, not to mention the multiple people we have referred to your store from the Wichita area. Worst service experience ever. I am disappointed that I had to give you even a 1 star rating because you don't even deserve that!!!! More
Other Employees Tagged: Steven May, Patricia Naylor , Greg Hanna, Wayne Stallbaumer, Rick Vandonge, Scott Watson, Raymond Wockenfuss
March 13, 2021
Steve May for the past 20+ years. Knows what questions to ask and where to find the answers. Doesn't sell you anything you don't need. ask and where to find the answers. Doesn't sell you anything you don't need. More
Other Employees Tagged: Steven May , Wayne Stallbaumer
July 16, 2020
I bought a 2017 Ford Escape SE from Noller Ford in Topeka, KS. I love the vehicle and the whole experience. Roland Stallbaumer Service Advisor, Ron Bozarth Salesman,and Jordan McGillis Business Manage Topeka, KS. I love the vehicle and the whole experience. Roland Stallbaumer Service Advisor, Ron Bozarth Salesman,and Jordan McGillis Business Manager made the whole experience quick,convenient,and stress free More
Other Employees Tagged: Ronald Bozarth , Jordan McGillis
June 26, 2019
My FORD Escape service experience Scott is my main contact. He always handles my car's service needs fast, friendly and efficiently. I always leave highly satisfied. My first FORD. I'l Scott is my main contact. He always handles my car's service needs fast, friendly and efficiently. I always leave highly satisfied. My first FORD. I'll always come back. More
Other Employees Tagged: Scott Watson
June 10, 2019
Recall Airbag replacement Very happy with the work done. Air bag light still on how ever. They are always on time and have service done promptly. I recommend this center Very happy with the work done. Air bag light still on how ever. They are always on time and have service done promptly. I recommend this center. More
June 07, 2019
The best Got in and out really fast Always very professional and courteous And they have the best waiting lounge. Love the free coffee and the comfortable Got in and out really fast Always very professional and courteous And they have the best waiting lounge. Love the free coffee and the comfortable chairs. More
Other Employees Tagged: Steven May, Patricia Naylor , Greg Hanna, Wayne Stallbaumer, Rick Vandonge, Scott Watson, Raymond Wockenfuss