Roger Prentiss
Roger Prentiss at Otto Cadillac
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Roger Prentiss | Page 2

Service Manager

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.9
127 Reviews
4.9

127 Reviews

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127 Reviews of Roger Prentiss

November 22, 2023

Dealership Rating
Employee Rating

Everyone at the dealership took excellent care of me. We had a small problem that was handled professionally and resolved my problem to my satisfaction. Best dealership ever. More

by mjegolfman2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 21, 2023

Dealership Rating
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The show room and service areas are clean and well done. The staff is professional and very friendly. They keep you informed on the status of your vehicle. They provide complementary coffee, tea,and wate More

by CHESTERWBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young

November 21, 2023

Dealership Rating
Employee Rating

Otto Cadillac worked with me to ensure my vehicle was fixed in a timely manner. More

by allisonjshannon31
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young

November 17, 2023

Dealership Rating
Employee Rating

The most reliable and friendly dealership around. The sales and service are the best in town. More

by Leah t.
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Otto , Bill McLean, Amber Young , Dawn Crossley, Steve Le Mon

November 14, 2023

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Employee Rating

Very nice new building state of the art, a pleasure to visit and get work done More

by erniebarkman
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Dawn Crossley

November 13, 2023

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Great place to bring your car. I love them they point you in the right direction always👏 ❤️ More

by Lovelove
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Dawn Crossley

November 06, 2023

Dealership Rating
Employee Rating

I have been a fan of Otto Cadillac since my first purchase of a new car. I am never disappointed with their service and friendly manners and you’re treated like a family member. Super service! More

by acgilbert797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young

October 23, 2023

Dealership Rating
Employee Rating

My experience with Otto Cadillac dealership has been a very good one. I’ve used Otto Cadillac dealership for many years. The salesman, Mike Caccese is very knowledgeable and patient with his customers. He More

by Patton728
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 20, 2023

Dealership Rating
Employee Rating

This is my first Cadillac and the sales person I had along with the service department were all top of the line. I definitely have been recommending the Otto dealership to friends and family. More

by christinatsalton
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Dawn Crossley

October 17, 2023

Dealership Rating
Employee Rating

New upgrades easy Service, very personal and nice amenities. Booking appointments are seamless! Flexible with adjusting scheduling More

by MrA.
Service Price Transparency
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Recommend Dealer
Yes
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