Roger Magana
Roger Magana at Emich Chevrolet
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Roger Magana | Page 2

Service Advisor

Emich Chevrolet

2033 S Wadsworth Blvd
Lakewood, CO 80227

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4.0
18 Reviews
4.0

18 Reviews

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18 Reviews of Roger Magana

April 08, 2024

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Employee Rating

I scheduled an oil change on -line a few weeks in advance, for my 2017 Silverado. I took it in early that morning and dropped it off, leaving the keys in the drop box. He called me when they were fin More

by dana21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2024

Emich Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

April 07, 2024

Dealership Rating
Employee Rating

My experience with Kade was terrible he was rude and unprofessional. I had to talk with Service Manager. The next day Roger had said he heard Kade the day before very unprofessional. An oil change a cha More

by EBARELA67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Schutt, Kade Pointer

Apr 09, 2024

Emich Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (303) 986-2233 to discuss your concerns, as your satisfaction is of utmost importance to us.

April 07, 2024

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Employee Rating

I have problems with my vehicle and all they said is that duplicate the problem. More

by ESPINOSA.ROBERTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Altmix, Matthew Gordon

Apr 09, 2024

Emich Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (303) 986-2233 to discuss your concerns, as your satisfaction is of utmost importance to us.

April 04, 2024

Dealership Rating
Employee Rating

Service time was very quick and efficient. Employees where very friendly. da da da da da More

by BANGELOPULOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Altmix

Apr 06, 2024

Emich Chevrolet responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 29, 2024

Dealership Rating
Employee Rating

I was never there so it’s annoying getting these messages. Whomever made the appointment did it under the wrong name More

by YANELYGUTIERREZ
Recommend Dealer
No

March 23, 2024

Dealership Rating
Employee Rating

I brought my Bolt in for an idiot light on the dashboard Thursday morning. It is Saturday afternoon and have heard nothing after several attempts to contact the service department. Bought this car from Emic More

by gmandevlle
Service Communication
Recommend Dealer
No
Mar 26, 2024

Emich Chevrolet responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

March 01, 2024

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Employee Rating

Friendly fast, great communication. Loved that they picked me up, other dealers send uber/lifts but still it was great to have that option. More

by OZKR7410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2024

Emich Chevrolet responded

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 17, 2024

Dealership Rating
Employee Rating

Always a great experience at Emich! Customer service is always on point. Roger was courteous and professional More

by KKMCFARLAND84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2024

Emich Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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