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Rodney Elliott
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Rodney Elliott | Page 3
General Sales Manager
Exclusive Motorcars
10100 Liberty Rd
Randallstown, MD 21133
52 Reviews
Industry Experience
23 yrs, 6 mos
Languages Spoken
English
52 Reviews
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52 Reviews of Rodney Elliott
November 08, 2021
Really Terrible customer service, would not recommend buying from this dealership at any time. Service department as well buying from this dealership at any time. Service department as well More
by mark.dyson21
Verified CustomerOther Employees Tagged: Ehiabhi Egboh, Kyle Patrick , Chris Marrow, Lamonte Bullock, Mcween Egboh, Carlee Harms, Anthony June, Veronica Wilson
Helpful 
November 07, 2021
Very disappointed with everything!!! My tags were wrong! Had to wait weeks for my car!!!! Having problems already & I haven’t even had it for a week!!! Had to wait weeks for my car!!!! Having problems already & I haven’t even had it for a week!!! More
by smithjmorg
Other Employees Tagged: Ehiabhi Egboh, Kyle Patrick , Mcween Egboh
October 27, 2021
I got this car and was given several appointments to have the car check out and repaired, however there was ALWAYS a reason I couldn’t have my car done after I got there. the guy a needed to see was not the the car check out and repaired, however there was ALWAYS a reason I couldn’t have my car done after I got there. the guy a needed to see was not there, ok but why couldn’t I have the other things done. And before I knew it my 30 days had passed and STILL NO REPAIRS. Then the steering wheel stop working and then I’m told their warranty DOES NOT COVER ELECTRICAL PROBLEMS. How bout that. EVERYTHING on the car is Electric. Oh by the way they did paint a few spots on the car, well my granddaughters could have done a better job!! More
by ylb5911
Other Employees Tagged: Kyle Patrick, Crystal Hardison , Lamonte Bullock, Mcween Egboh, Tony Henry
September 24, 2021
This has turned out to be the worst experience possible as of date.. July 24,2021 I walked in prepared to purchase a 2013 Mercedes benz S550.. come to find out the car i wanted wasn't on the lot no more "o as of date.. July 24,2021 I walked in prepared to purchase a 2013 Mercedes benz S550.. come to find out the car i wanted wasn't on the lot no more "out getting the Mercedes 200+ point inspection" as what the car salesman told me.. so after looking at other vehicles and waiting for hours it was dark and I was ready to go so I decided on a 2015 S550. After my test drive and discussing all my issues I was ready to purchase with the agreement that everything will be taking care of. After doing the paperwork I was expecting to leave with my vehicle but the salesman told me it wasn't ready.. come to find out the vehicle had to be inspected and have that "Mercedes benz 200+point inspection" done on it. I was ok with that due to all the issues I pointed out and the salesman telling me everything on my list will be fixed cause its part of the "Mercedes benz 200+ inspection" after a week of calling they told me my car was ready and being cleaned. When I went to pick my vehicle up I realized that a few of my concerns and issues wasn't addressed. After a long talk with the car salesman and manager we agreed that I had to bring the car in on the following week due to "the paint guy" only comes on Wednesday and it gives service enough time to fix as they call "my list". After having my car for weeks they call and tell me its ready.. I go to pick it up and behold... nothing was done on my car. But service manager says he fixed some of "my list" and the rest of my issues he couldn't and it needed to go to Mercedes benz to be fixed and I have to speak with my car salesman and the manager in that department.. after inspecting the car I realized that NOTHING was fixed so I complained.. Now the sales manager spoke with me about everything and gave me a date that it will all be done.. which was today.. and after calling the dealership the car is still not fixed.. and as I told everyone there that will listen.. that they can either fix it or give me my money back.. and as I keep getting told they will fix it.. now here we are 2 months later and no car still. But now there solution is for me to pick up the car and take it to Mercedes Benz dealership myself and "they will pay the bill" and sorry.. that's a no go for me because that leaves me liable for the bill.. but what i don't understand is they could of did that in the beginning or gave me my money back. Now i feel as I wasted my money on paying for a car I don't have in my possession and they still avoiding me on the "I don't want the car no longer and pay me my money back" feeling I have been expressing. Now I have waited and gave them till today to have everything right and I would of still been ok.. but nope.. no car no money and very unhappy right now More
by Chawn
Other Employees Tagged: Chris Marrow
August 30, 2021
Awesome all the way around the board. They pay attention to the customers wishes and always working with all hands to get you best deal to the customers wishes and always working with all hands to get you best deal More
by tavon.eades
Other Employees Tagged: Ehiabhi Egboh , Richard Berger, Shawna Lyles-Hughes, Paul Zerilli, Andre
August 19, 2021
Richard was AMAZING!!! He resolved an issue with my vehicle repair, his customer service was stellar. He responded promptly to all of my correspondence professionally. vehicle repair, his customer service was stellar. He responded promptly to all of my correspondence professionally. More
by wareshaylon
Other Employees Tagged: Richard Berger
August 04, 2021
my experience was the worst, the sales person i had didn't know anything abut cars nor about sales. i was so frustrated i thought about giving the car back, and taking the bus! i had issues about gett didn't know anything abut cars nor about sales. i was so frustrated i thought about giving the car back, and taking the bus! i had issues about getting the second key, i had issues with a sensor and got not reply at all, i had to take my car to Virginia and rectify my self on my own. i brought the car on the 31st of July and had issues on the 2nd and it was like o well. i constantly had to go to upper management and complain. the rep that helped me get a -5 More
by Reub1
Other Employees Tagged: Kyle Patrick , Mcween Egboh, Anthony June
July 14, 2021
They did what they said they would do with no deception. I work. You probably do as well. I don’t have time to play and they took care of my needs in a timely and professional manner. I work. You probably do as well. I don’t have time to play and they took care of my needs in a timely and professional manner. More
by rangerrn68
Other Employees Tagged: Mcween Egboh, Christian
July 13, 2021
Horrible from start to now. Faulty vehicle, still not fixed, Horrible communication. A waste of my time and money. Got the vehicle in April and have been going through xxxx since. fixed, Horrible communication. A waste of my time and money. Got the vehicle in April and have been going through xxxx since. More
by diggsamanda
Other Employees Tagged: Richard Berger, Greg Brown, Jack Crosier, Tony Henry
July 08, 2021
The best dealer!!!!got me and my husband what we wanted….Jack was a great salesman I would suggest anyone go there they are all very professional. wanted….Jack was a great salesman I would suggest anyone go there they are all very professional. More
by jayamore23
Other Employees Tagged: Kyle Patrick , Jack Crosier
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