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Rod Franzi
Rod Franzi at Phil Fitts Ford & Lincoln
Refer Me

Rod Franzi

Sales & Leas

Phil Fitts Ford & Lincoln

3250 Wilmington Road
New Castle, PA 16105

Contact Me
4.9
115 Reviews

I have been working at Phil Fitts Ford & Lincoln for over 10 years and in the car business for over 30! I attended college and am into sports collecting. In my down time, I enjoy watching the History Channel. Come see me at Phil Fitts Ford & Lincoln and I get you the best deal with the best service!

Languages Spoken

English English

4.9

115 Reviews

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115 Reviews of Rod Franzi

May 19, 2024

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Employee Rating

Everyone at this dealership was very nice but they need to know more about the cars they're selling More

by margaretgilmore
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Recommend Dealer
Yes
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May 19, 2024

Phil Fitts Ford & Lincoln responded

Thank you again for choosing Phil Fitts Ford & Lincoln. We appreciate your feedback. Thank you from the Phil Fitts Family

March 21, 2024

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They did what they were supposed to and brought my truck back cleaner than it left. More

by mjl95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Altman, Darius Carter, Albee Mangino, Mike Hietsch, Brian Grantham, Brian Hietsch, Luke Lord, Tony Oliva, Greg Knauf , Kenny and Rob

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Mar 22, 2024

Phil Fitts Ford & Lincoln responded

Thank you for choosing Phil Fitts Ford & Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you from the Phil Fitts Family

March 06, 2024

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Rodney Franzi was great. .He made the sale very easy...he really worked with us... More

by 610buzzman
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Brian Grantham

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Mar 06, 2024

Phil Fitts Ford & Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you from the Phil Fitts Family

January 09, 2024

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A good dealership all around. Friendly help in both sales and service has kept us returning through the last 4-5 vehicles. Rod has been great to deal with in sales as well as Kenn More

by photosmoke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Grantham , Kenny in service dept.

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Jan 09, 2024

Phil Fitts Ford & Lincoln responded

Thank you! Rod and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phil Fitts Ford & Lincoln. Thank you from the Phil Fitts Family

December 08, 2023

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Very professional, kind, work is done quickly and done well Staff is outstanding. Thank you More

by grandmasally1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny

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Dec 10, 2023

Phil Fitts Ford & Lincoln responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phil Fitts Ford & Lincoln. Thank you from the Phil Fitts Family

Dec 11, 2023

Phil Fitts Ford & Lincoln responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

November 04, 2023

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Rod is both professional and a caring person. I am one of his previous customer and will be back! Noelle is very organized and made signing the necessary paperwork an easy process! Both are ex More

by Bette
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noelle Lavelle

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Nov 05, 2023

Phil Fitts Ford & Lincoln responded

Hi Bette, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 19, 2023

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Phil Fitts and Rod Franzi always make buying cars hassle free! We just purchased our 11th car from them and we will continue to purchase from them for many years to come. More

by doffutt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Grantham

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Jul 20, 2023

Phil Fitts Ford & Lincoln responded

Thanks for your review! We're thrilled to hear that our team continues to meet your needs. We appreciate your loyal business and look forward to serving you in the future! Thank you from the Phil Fitts Family

March 03, 2023

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Excellent! ! We will be back. Rod was great to work with, good communication, very prompt. More

by flyby.bws
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Hietsch

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Mar 04, 2023

Phil Fitts Ford & Lincoln responded

Thank you for your business and this review. We're happy to hear Rod was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you from the Phil Fitts Family

April 26, 2022

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Employee Rating

My salesman Rod took the time to work with me on what I wanted and got it for me. More

by SDG1028
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Apr 27, 2022

Phil Fitts Ford & Lincoln responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rod and our team, and we look forward to working with you again. Thank you from the Phil Fitts Family

April 07, 2022

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Employee Rating

Purchased vehicles from them in the past. ..easy then and just as easy and friendly now. More

by rhans43832
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michel, Sylvia

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Apr 08, 2022

Phil Fitts Ford & Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you from the Phil Fitts Family

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