Roberto Llanes
Roberto Llanes at Mercedes-Benz of Cutler Bay
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Roberto Llanes | Page 3

Financial Services Consultant

Mercedes-Benz of Cutler Bay

10701 SW 211 St
Cutler Bay, FL 33189

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5.0
82 Reviews

Dealership Experience

8 yrs, 9 mos

Industry Experience

20 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

5.0

82 Reviews

Write a Review

82 Reviews of Roberto Llanes

January 10, 2022

Dealership Rating
Employee Rating

To say outstanding is an understatement! What an incredible experience while purchasing my first Mercedes Benz! It was such a honor meeting Eric Kalias, such caring and professional customer servic More

by Elainebarzagarn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 10, 2022

Mercedes-Benz of Cutler Bay responded

Elaine, It's fantastic to hear that Eric and Luis provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

December 23, 2021

Dealership Rating
Employee Rating

Extremely Professional but at the same time very caring of the clients needs. From the Sales Manager, Oliver Ortiz to our awesome sales person Eric Kalias made our buying a car the best experience in buyin More

by Terrie Delgado
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oliver Ortiz, Eric Kalias , The Dealer Director, can’t remember he’s name

Dec 23, 2021

Terrie Delgado responded

Keep up the outstanding job from the Dealer Director, from our Sales Manager Oliver Ortiz to the Best Salesperson Eric Kalias!

November 28, 2021

Dealership Rating
Employee Rating

Great costumer service. The staff is always willing to help the clients with their needs. More

by Raul1326
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oscar Yanes, Janyll Henriquez

Nov 28, 2021

Mercedes-Benz of Cutler Bay responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great customer service. We thank you, Raul, for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

November 23, 2021

Dealership Rating
Employee Rating

Mercedes-benz of Cutler Bay was awesome. Janyll was sure to keep me updated on my new new 😜 Once my vehicle arrived, she reserved it just for me😊 More

by CiCi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janyll Henriquez

Nov 24, 2021

Mercedes-Benz of Cutler Bay responded

Congratulations on your new vehicle! We are so glad that Janyll had the opportunity to work with you, and that she and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

November 22, 2021

Dealership Rating
Employee Rating

El mejor servicio lo dan aquí en Mercedes-Benz of Cutler Bay todos son muy profesionales y en especial Janyll que hizo todo por encontrar el carro con todas mis preferencias… Se los recomiendo al 100% More

by Dislelly Medina
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oscar Yanes, Janyll Henriquez

Nov 22, 2021

Mercedes-Benz of Cutler Bay responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new vehicle and thank you for choosing Mercedes-Benz of Cutler Bay. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

November 18, 2021

Dealership Rating
Employee Rating

I will never buy a Mercedes from any other dealer. Great service and Alex is a pleasure to deal with, very honest, attentive and reliable. More

by Dmartinez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Gonzalez

Nov 18, 2021

Mercedes-Benz of Cutler Bay responded

Here at Mercedes-Benz of Cutler Bay, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

November 16, 2021

Dealership Rating
Employee Rating

I had the best experience on this dealership buying my 2021 GLC 300. I absolutely love it and I am grateful I had the best salesperson in the world. Janyll offered an excellent customer service to me and More

by Nicolepaduar
Recommend Dealer
Yes

Other Employees Tagged: Janyll Henriquez

Nov 17, 2021

Mercedes-Benz of Cutler Bay responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

October 20, 2021

Dealership Rating
Employee Rating

TODAY WE MADE IT AGAIN!! Today one more time I had a pleasure with this great dealer team. Today i got my New GLC300W, they worked so hard!! My vendor Maribel Ramos and our Dealer Manager Daniel E Baste More

by eugeniodelgado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2021

Mercedes-Benz of Cutler Bay responded

Eugenio, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congratulations on your new GLC300W! We will share your comments with Maribel, Daniel and our team, and we look forward to working with you again. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

October 14, 2021

Dealership Rating
Employee Rating

The best service ever, we are part of this family for more of 4 years and we always came back, Oliver and Emiliano and the whole team always try they best to get you the best deals and work with you in More

by Ariel Martinez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oliver Ortiz , Emiliano Telecemian

Oct 14, 2021

Mercedes-Benz of Cutler Bay responded

Ariel, Thank you for sharing your experience with us! We're happy to hear it went well Oliver and Emiliano and hope you enjoy your new vehicle. We truly appreciate your feedback! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

October 07, 2021

Dealership Rating
Employee Rating

Excellent, Salesman,Finance Mgr ,Sales Mgr. Very Professional, Met all my requests Best of the Best 🏩 More

by IreneDLC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oliver Ortiz, Eric Kalias

Oct 07, 2021

Mercedes-Benz of Cutler Bay responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Cutler Bay. Congratulations on your new vehicle! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

Oct 07, 2021

IreneDLC responded

Want to share my Honest experience I had yesterday with this gentleman Eric Kalias. Throughout, my past years living here in South Fl. I have never met such a Humble Salesman human being in the Dealership industry. He was very concern about what I was interested in purchasing and getting the best numbers to meet my budget plan. Eric, was not there just to sale me just the Mercedes Benz or make the $$$. Eric was very Professional, Very attentive, This deal was very Smooth to work it out and worked with him with no pressure on me. We test drove like 4 different Benz and was very happy to get to know him well and get him as my Salesman. I felt that being a woman walking in alone without the man figure into well known Prestige Dealership. I was expecting to be Stereo type and have the Rush rush attitude. Which, occurs allot in Miami-Dade dealing and wheeling. That was not the case they treated me with Respect and Accepted my Knowledge as a Woman in the finance dealing. Overall if I was to rate Eric it would be above and beyond the #10 scale. Thank you all that were involved in making this a wonderful and productive experience and great Sale you Granted me. IreneDLC

Oct 07, 2021

IreneDLC responded

welcome my pleasure.

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