Dealership Experience
6 yrs, 2 mos
Industry Experience
9 yrs, 2 mos
Languages Spoken
English
43 Reviews
Write a Review43 Reviews of Robert Smith
May 05, 2024
I have used this dealership for purchases and maintenance for 25 yrs. My 1st purchase was a 1999 Stratus. I have loved the express lane and have repeatedly purchased oil change packages. This time I was gre for 25 yrs. My 1st purchase was a 1999 Stratus. I have loved the express lane and have repeatedly purchased oil change packages. This time I was greatly disappointed, the package prices were quite a bit higher, the lounge area no longer had soft drinks nor were there any snacks offered. I watched the video of my service and saw the tech sit the oil filler cap down on top of the dirty motor and then screw it back on the motor dirt and all. I did tell the service advisor and at 1st said I was mistaken, I have the video. This change of ownership has definitely hurt. SMe ownership as Sun Toyota but a drastic difference. More
Other Employees Tagged: Charles Hunter, Carlos Mendoza
April 23, 2024
My Service Advisor Jose did an OUTSTANDING JOB, HE IS A TRUE PROFFESSIONAL!!!!! Thank you CDJR for ALWAYS GOING ABOVE AND BEYOND!!!!! TRUE PROFFESSIONAL!!!!! Thank you CDJR for ALWAYS GOING ABOVE AND BEYOND!!!!! More
Other Employees Tagged: Jo Lynn Smith, Jose Valdes, Mark Buell, Christinia Berger
April 03, 2024
Very personal and delivered what was promised! Nice gentleman with good personality and outlook on life Nice gentleman with good personality and outlook on life More
Other Employees Tagged: Daniel LeBlanc
March 17, 2024
Love the express lane, always available and efficient. Service advisors are always friendly and professional Service advisors are always friendly and professional More
Other Employees Tagged: Charles Hunter, Levy Johnson, Katie March, Billy Berg
February 27, 2024
It was a pleasure to deal with otto. I highly recommend using him as your service advisor communication is excellent I highly recommend using him as your service advisor communication is excellent More
Other Employees Tagged: Tiffany Fletcher, Billy Berg, Otto Zimmerman , Mark buell
January 18, 2024
Robert is knowledgeable, patient, and understanding of my concerns and needs. Referred a colleague to him concerns and needs. Referred a colleague to him More
Other Employees Tagged: Jo Lynn Smith, Mike Kychera