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Robert McMillan
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Robert McMillan | Page 13
Service Advisor
Pat Lobb Toyota of McKinney
3350 South Central Expressway
McKinney, TX 75070
123 Reviews
123 Reviews
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123 Reviews of Robert McMillan
June 10, 2021
AAA+++ Robert went out of his way to help me, always very eagle to help and outstanding customer service. Best Servive I ever had at a car dealership !! Thanks Robert for fixing my mirror back to place!, I eagle to help and outstanding customer service. Best Servive I ever had at a car dealership !! Thanks Robert for fixing my mirror back to place!, I was already planning on buying a new one at $350, you fixed it without me asking, thanks for your honesty and for making my day !It's truly always a pleasure to do business with you! More
by Roxy
Helpful 
June 05, 2021
Pat Lobb Toyota service department is excellent. I drive past closer dealers for service at Pat Lobb. I wish they would buy the Richardson dealership. past closer dealers for service at Pat Lobb. I wish they would buy the Richardson dealership. More
by Grandma
Other Employees Tagged: Tammy Mitchell
May 26, 2021
One of worst experiences had with Robert McMillan and response from his manager. Money minded to meet sales , misguiding women customer who does not have technical knowledge. Charged more than the dealer response from his manager. Money minded to meet sales , misguiding women customer who does not have technical knowledge. Charged more than the dealer recommend 30K miles package by doing itemised bill. His manager supports and could not help to change from itemised to their package. Never go to this dealership again. We had to tell him the tires were new and do not require rotation. Who in the world will go to itemised price when package has more service available for less cost. They are not customer focused , it’s money focussed dealer! More
by prashanth
