Robert Jacobs

New Colorado truck Went into dealership with no expectations of driving away in a new truck. However Matt Surbeck and Bill Starke very quickly went to work showing me t Went into dealership with no expectations of driving away in a new truck. However Matt Surbeck and Bill Starke very quickly went to work showing me trucks and working to get me the exact vehicle I wanted. Extremely satisfied and walked away with money in my pocket. If you are in the market for a vehicle you owe it to yourself to give Matt and Bill at shot at your business you will not regret it. More

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Wonderful staff! Devon Wise was my Sales Reprsentative. Very courteous and knowledgeable young man. Very much enjoyed working with him. The entire McKenney Staff was v Devon Wise was my Sales Reprsentative. Very courteous and knowledgeable young man. Very much enjoyed working with him. The entire McKenney Staff was very friendly. Robert Jacobs, Matt Surbeck and Devon Wise made all efforts to meet my needs. This would include, the type of care I wanted, financing, and the extended warranty. Great team to work with! Thank you Devon for working with me to make sure I was a satisfied customer. Debbie Payne 10/28/2014 More

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Cruising in my Cruze Had an amazing experience at McKenney! From the time we stepped foot on the lot we were taken care of by the sales associate Lexy Boever. Lexy was t Had an amazing experience at McKenney! From the time we stepped foot on the lot we were taken care of by the sales associate Lexy Boever. Lexy was the perfect fit for us as we looked for the right car with the right financing. She went above and beyond her duties as a sales associate at Mckenney which made us feel welcomed comfortable. Lexy was very personable and made we want to get my next car Mckenney. The rest of the team as we went through the process was also great! The sales manager as well as the financing manager also made our experience memorable. More

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New GMC Terrain I am very happy with the Terrain I purchased at McKenney Chevrolet. The General Sales Manager, Matt Surbeck, was very helpful throughout the whole pro I am very happy with the Terrain I purchased at McKenney Chevrolet. The General Sales Manager, Matt Surbeck, was very helpful throughout the whole process. When I arrived at the store, I learned that ALL of the sales team had helped to make my purchase very special by tying balloons to my new Terrain! This is BY FAR the best experience that I have ever had buying a car. Thank you so much for all you did for me and for all that you do for the community!!! More

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FANTASTIC CUSTOMER SERVICE If you are looking for a no pressure, down to earth, honest and top rated customer service oriented dealer, look no further than McKenney Chevrolet Ca If you are looking for a no pressure, down to earth, honest and top rated customer service oriented dealer, look no further than McKenney Chevrolet Cadillac Buick GMC in Lowell, NC. I was treated very well beginning with my initial email contact by Angela, through my introduction to Kurtis, an email from the Manager, Steve, and the visit with the Business Manager, Robert. I paid a visit to McKenney a day after my purchase for a review of some of my vehicle features; which Kurtis happily reviewed the features with me. I didn't even mention that Kurtis delivered my new vehicle to my house! Bottom line is if you are looking for a great car or truck and you are fed up with old school "car dealership" experiences, head out to McKenney and you will feel like you are visiting family while test driving and purchasing your new vehicle. More

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Great overall experience Seth was great to work with and Robert was very friendly and easy to work with. They went out if their way to find a verhicle that was what I wanted a Seth was great to work with and Robert was very friendly and easy to work with. They went out if their way to find a verhicle that was what I wanted and I have to say that I drove away in a vehicle that was more than I expected for a price that was less than I planned on paying. After all the shopping around I can honestly say that it would be hard to find better pricing. More

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Great experience, friendly & very professional-I Recommend this dealer! I love my car! The staff was knowledgeable, answered all my questions so I could understand them. Great doing business with th Recommend this dealer! I love my car! The staff was knowledgeable, answered all my questions so I could understand them. Great doing business with them! More

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We have been a customer of McKenney Chevrolet for many, many years. We bought Camaro's for our sons, and they are now 52 and 49 yrs old! It has been a pleasure coming for service of our vehicles and Ryan G many years. We bought Camaro's for our sons, and they are now 52 and 49 yrs old! It has been a pleasure coming for service of our vehicles and Ryan Ghantt taking care of us. We have enjoyed our Tahoe's and Silverado. We even bought our son a Silverado and a used Trail Blazer for his wife when our grandson was going through surgery and treatment for a brain tumor. Ray McKenney worked with us for the best deal they could give at our time of need getting our grandson from Boone to Charlotte for his treatments and having a vehicle we knew would get them safely to Charlotte. Tom Carr has taken good care of us and before Tom, Robert Jacobs took excellent care of us. Don Willis also took excellent care of us. You can see why we are a loyal customer and keep coming back. We appreciate doing business with you. Thank You More

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I have dealt with McKenny Chevrolet for the past 5 years. I would have to say that your service department is the best I have ever dealt with. Ryan Ghantt, Jon Speas, and Tim Spivey have gone out of their wa I would have to say that your service department is the best I have ever dealt with. Ryan Ghantt, Jon Speas, and Tim Spivey have gone out of their way to accomodate any needs I have ever had. They are very professional and have made me feel like family. They have always been courteous and willing to help. I recently bought a new GMC Terrain and would also like to commend the sales staff. The sales rep. along with Dick and Matt Surbeck and Robert Jacobs were also were very helpful in making us feel at ease with the process. More

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I have recently purchased a 2013 Chevrolet Silverado Pick-up at McKenney. It was actually a pleasure buying this vehicle. Here are the reasons why: 1. There was zero pressure in the sales process. Exce Pick-up at McKenney. It was actually a pleasure buying this vehicle. Here are the reasons why: 1. There was zero pressure in the sales process. Excessive pressure always drives me away from a sale. 2. Bill Starke and Randy Woods actually worked together to execute the sales process. Both Gentlemen answered all of my questions and just made everything go very easily. 3. The business process went very smoothly. Robert Jacobs had the paperwork completed very quickly and continued to search for the best financing up until the close of the sale. The finance rate was reduced 3 times during this time due to banking information coming in at different and later stages. 4.The overall work process was well managed and executed. 5. I feel good about the deal I received. The discounts presented to me were enough to close the deal. 6. I will do business again with McKenney GM because of these reasons. Thanks, Hawkins Cook More

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