Robert Heinsohn
Robert Heinsohn at Delray Buick GMC
Refer Me

Robert Heinsohn | Page 4

Service Advisor

Delray Buick GMC

2400 South Federal Highway
Delray Beach, FL 33483

Contact Me
4.8
159 Reviews
4.8

159 Reviews

Write a Review

159 Reviews of Robert Heinsohn

October 08, 2023

Dealership Rating
Employee Rating

I had an appointment for a tire change and when I arrived I stood at the service desk area for nearly two minutes without being noticed. I had to say something to two services writers to get attention. Rober More

by ARCHTYPE
Workmanship
Recommend Dealer
Yes
Oct 17, 2023

Delray Buick GMC responded

We're sorry to have kept you waiting initially, but we're glad Robert was able to help get your service completed at Delray Buick GMC. We appreciate the feedback and will work on improving our customer attention in future. Thanks for sticking with us!

October 03, 2023

Dealership Rating
Employee Rating

Great service and attention to details Would definitely recommend Delray Buick to others and friends that I know More

by NYCOOL2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2023

Delray Buick GMC responded

We're so glad to know you had a great experience with us at Delray Buick GMC and appreciate your recommendations. Thanks for the positive feedback!

September 30, 2023

Dealership Rating
Employee Rating

I have been a customer at Delray Buick for 9 years. The work was completed on the date that was promised. Johnny Bueno was awesome. He kept me updated on the progress of my repair. More

by BKSTITES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Castagna, Michail Diduch

Oct 06, 2023

Delray Buick GMC responded

We're glad to know that you've been with us for 9 years and had a great experience with Johnny Bueno at Delray Buick GMC. We appreciate your loyalty and look forward to serving you in the future!

September 30, 2023

Dealership Rating
Employee Rating

Robert listens, keeps me on schedule and I appreciate that. He tries his best and I am grateful More

by thedualgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2023

Delray Buick GMC responded

Thank you for your confidence in Delray Buick GMC, and for your business. We are grateful to have you as a customer!

September 29, 2023

Dealership Rating
Employee Rating

My cars have been serviced at Delray Buick GMC for the past twenty years, and my vehicles have always performed flawlessly. I have always been treated as a valued customer by Robert and Jordan. I highly r More

by RBUCKHANTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Schear

Oct 06, 2023

Delray Buick GMC responded

RBUCKHANTZ, we're so glad to have had you as a loyal customer for the past 20 years at Delray Buick GMC. It's wonderful to know that Robert and Jordan always make you feel valued. Thanks for your high recommendation!

September 28, 2023

Dealership Rating
Employee Rating

Robert does a great job communicating with me when I bring my vehicle in for service. More

by michaelborino
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2023

Delray Buick GMC responded

Thank you for the rave review of our team! We are happy to hear that we provided communicative and helpful customer service and appreciate your kind words. Have a great day! - Delray Buick GMC Team

September 27, 2023

Dealership Rating
Employee Rating

The staff is always helpful, cheerful, knowledgeable and always finds a solution to the problem. More

by STAHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2023

Delray Buick GMC responded

Thank you for your confidence in Delray Buick GMC, and for your business. We are grateful to have you as a customer!

September 24, 2023

Dealership Rating
Employee Rating

Frank is an exceptional service writer. He is always very responsive when I contact him. I have noticed a large turn over with service writers through the years. Frank and Bob have been More

by Stephanie B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Castagna

Oct 02, 2023

Delray Buick GMC responded

Stephanie, we're delighted to know that Frank and Bob have been able to provide you with such exceptional service at Delray Buick GMC. We'll be sure they receive the recognition they deserve! Thanks for your support.

September 17, 2023

Dealership Rating
Employee Rating

Prior to buying my new 2024 Buick Envista in September of 2023 my experience with the service department has been exceptional. More

by Art8846
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 21, 2023

Delray Buick GMC responded

We're so glad to know that you've had an exceptional experience with our service department at Delray Buick GMC. Enjoy your new 2024 Buick Envista!

September 16, 2023

Dealership Rating
Employee Rating

I am always very satisfied whenever Robert handles my service. I am now awaiting a part that he ordered, and I am sure he will call me when it arrives. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2023

Delray Buick GMC responded

Laura, it's great to know that Robert has been able to provide you with such satisfying service at Delray Buick GMC. Rest assured he'll be in touch as soon as your part arrives!

...
4
...

Dealership Inventory (325 Vehicles)

used 2021 GMC Terrain car, priced at $23,922
2021 GMC Terrain
used
Ebony Twilight Metallic exterior
Automatic
All-wheel Drive
used 2021 GMC Yukon car, priced at $59,255
2021 GMC Yukon
used
Onyx Black exterior
Automatic
Four-wheel Drive
new 2023 Buick Envision car, priced at $36,635
2023 Buick Envision
new
Cinnabar Metallic exterior
Automatic
All-wheel Drive
used 2023 Dodge Durango car, priced at $86,452
2023 Dodge Durango
used
White Knuckle Clearcoat exterior
Automatic
All-wheel Drive
new 2024 GMC Sierra 1500 car, priced at $60,800
2024 GMC Sierra 1500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2024 GMC Sierra 1500 car, priced at $70,429
2024 GMC Sierra 1500
new
Downpour Metallic exterior
Automatic
Rear-wheel Drive