Robert Cotney | Page 5
Assistant Service Leader
Beaver Toyota St. Augustine
2995 US Highway 1 S
St. Augustine, FL 32086
Dealership Experience
6 yrs
56 Reviews
Write a Review56 Reviews of Robert Cotney
March 31, 2021
75000 mile check found a need for work which would take about 3 or 4 hours. Mr. Cotney made arrangements for a ride home (or anywhere requested) and back. On the ride back I received an email with all of t about 3 or 4 hours. Mr. Cotney made arrangements for a ride home (or anywhere requested) and back. On the ride back I received an email with all of the details and cost. At that time all looked as expected so I paid on line. Upon arrival at the dealership, I thanked Robert Cotney, picked up the keys and was escorted to a newly washed vehicle. I was very pleased. More
January 25, 2021
I had top notch service done. They went above and beyond, contacting my prior dealership to verify what service I have regularly done when having my car serviced. Jean gave me tips for restaurants to visit i contacting my prior dealership to verify what service I have regularly done when having my car serviced. Jean gave me tips for restaurants to visit in the area. Pheaon kept me company after Jean left to help with sales. Robert was professional and thorough discussing all maintenance performed. I will be back to have all routine maintenance completed by the professional and courteous staff. More
Other Employees Tagged: Jean Dupoux, Pheaon Prince Jr.
December 08, 2020
So this is my second time getting my 2019 4Runner worked on at Beaver. I live 78 miles away from Beaver and make the trip expressly because they are that good. I used Lee as the tech each time to install tw on at Beaver. I live 78 miles away from Beaver and make the trip expressly because they are that good. I used Lee as the tech each time to install two different lift kits. Lee takes the time and ensures everything is done to spec and is torqued when done. I wouldn’t trust any other Toyota dealer to this this type of work. See Ryan as your advisor and get Lee as your tech. You can’t go wrong with these two or Beaver Toyota. From service manger on down, they do the right things the first time. Sure, I could’ve used any number of Toyota dealerships I passed on the the way to Beaver, but why risk complications, spend your money with people you can rely and trust. Try them and see More
Other Employees Tagged: Ryan Brownlee , Lee the tech
November 16, 2020
Fixed lid over gas cap quickly and at fair price. Great automated service and professional nice people to deal with. A really good dealership and service department automated service and professional nice people to deal with. A really good dealership and service department More
September 20, 2020
I came to Beaver Toyota on the recommendation of a friend. From the moment we got here our sales person Bobby showed us exactly what we were looking for. We also received a very fair price. I would re friend. From the moment we got here our sales person Bobby showed us exactly what we were looking for. We also received a very fair price. I would recommend them to anyone. More
Other Employees Tagged: Bobby Harvey, Chuck Golden , John Hughes
July 07, 2020
Purchasing my new Toyota Highlander from Beaver Toyota was a very pleasant and professional experience I discussed what we were looking for with Cameron Shemwell and he immediately went to work to locate was a very pleasant and professional experience I discussed what we were looking for with Cameron Shemwell and he immediately went to work to locate the exact car we were looking for Cameron was very professional and he had demonstrated excellent communication skills he put us in touch with Robert to handle the financial aspects we live approximately 800 mile away from Beaver Toyota in Millington Tennessee after Cameron and Robert got everything done I drove the trade in there and drove away in my new Toyota Highlander and it was worth every minute I spent coming to get it and driving it back to Millington everyone I met at Beaver Toyota was professional and great representatives of Beaver Toyota I would highly recommend Beaver and when I get ready to get another vehicle Cameron and Beaver Toyota will get my business just a great overall experience dealing with customer focused professionals More
Other Employees Tagged: Reggie Winkles, Steven Miller, Cameron Shemwell, Josh Bryant, Nick Reuther, Robert Madonna, Robin Johnson
May 05, 2020
My visit was for routine maintenance work. My previous dealer had been watching my tires and breaks. This time I needed new tires and brake pads. Staff were pleasant, professional and knowledgeable. I was dealer had been watching my tires and breaks. This time I needed new tires and brake pads. Staff were pleasant, professional and knowledgeable. I was very satisfied with the service provided. More
October 14, 2019
Great Dealership Recently purchased a new 2019 RAV4 from Beaver in St. Augustine. WOW experience. Exceptional salesman, Jean Dupoux, is absolutely tops. Visited Recently purchased a new 2019 RAV4 from Beaver in St. Augustine. WOW experience. Exceptional salesman, Jean Dupoux, is absolutely tops. Visited and purchased from Beaver based on the recommendation of a friend. Glad we did. Absolutely no hassle, no pressure, answered our every question. Very professional, modern up to date dealership. Great experience. Would recommend to anyone ready for a vehicle. More
Other Employees Tagged: Jean Dupoux, Haylie Agosto
September 27, 2019
I was "WOWED" I felt comfortable the moment my daughter and I got out of my car and met the lady at the "WOW" me desk. She was amazing. Then we met Robert, in Serv I felt comfortable the moment my daughter and I got out of my car and met the lady at the "WOW" me desk. She was amazing. Then we met Robert, in Service, and Alex, in Sales. We loved working with them all. They were professional, courteous, funny and they made me feel like they really cared about me and my problem. They all worked really diligently to help us with my problem. I went there for a diagnosis for my Toyota Highlander Hybrid (I loved, loved my SUV, but it was starting to need some extensive work) I hope to get another Highlander one day, and left with a Dodge Grand Caravan. Not exactly what I wanted but it's really nice. I will definitely stop in to say hello from time to time. I want to keep in touch with Alex. She is certainly an asset to your company. She was a delight to work with and I will definitely recommend her to everyone I know. Thank you all for being so kind. More
Other Employees Tagged: George May , Daniel Marshall, Alex West
August 24, 2019
Love Beaver Toyota I’ve been dealing with Beaver Toyota for years and won’t go anywhere else. I was so pleased with their service department that I bought my new Camry f I’ve been dealing with Beaver Toyota for years and won’t go anywhere else. I was so pleased with their service department that I bought my new Camry from them. They are fair, friendly and honest. More
Other Employees Tagged: Tammy Hopper