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Robert Christman
Robert Christman at Lake Norman Chrysler Dodge Jeep Ram
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Robert Christman | Page 7

Service Advisor

Lake Norman Chrysler Dodge Jeep Ram

20700 Torrence Chapel Rd
Cornelius, NC 28031

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4.8
67 Reviews
4.8

67 Reviews

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67 Reviews of Robert Christman

July 28, 2023

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Horrible experience. Took 1.5 hours for an oil change and I was the first person there at 7am. Also they didn’t top off fluids. More

by jeffgajewski
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No
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Jul 31, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

We apologize for your negative experience. We understand your frustration with the wait time and oversight on fluid top-offs. We'll address these issues to improve our service. Your feedback is valuable, and we hope to earn your trust in the future with a better experience.

July 27, 2023

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Always going the extra mile. Appreciate the friendly and competent support team that greets you immediately upon arrival. More

by kdcnsokol
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Yes
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Jul 27, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review! Wishing you many safe and enjoyable miles!

July 20, 2023

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It was a very quick and easy visit and the service assistant was very polite and helpful More

by hastamey
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Yes
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Jul 24, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review! Wishing you many safe and enjoyable miles!

Aug 08, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

July 18, 2023

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Great service as always. This is the only place that we will bring our Jeep. More

by bkc51212
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Yes
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Jul 20, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

July 16, 2023

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I took my car in for warranty work. Nothing needed to be repaired after they checked my car. Waited over an hour for that. They didn’t even wash my car after all that time of waiting an More

by bsyd86
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Yes
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Jul 17, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest review and we apologize that your truck did not get washed after your wait. Please feel free to drop by at anytime to receive a complimentary car wash the next time you are in the area. Thank you and have a great day.

July 16, 2023

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Service was unfortunately slow and didn’t have communication on the delay. The service has unfortunately gone down over the years. More

by bessig324
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Yes
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Jul 17, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest review of you experience working with Robert and decline in service over the years. We would like to learn more about your experience. Please reach out to our Service Management staff at jalexander@parksautogroup.com or 704-896-3837 to discuss these concerns further. Thank you and have a good day!

July 14, 2023

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Not being compassionate with the issue. Poor communication about what is going on. Not willing to resolve issue. Telling me that the gears not changing right is due to age of vehicle and th More

by lnew35
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Recommend Dealer
No

Other Employees Tagged: Chuck Conner, Michelle Dellorso

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Jul 17, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest review of working with our Service Department. We would like to discuss your concerns further. If you will please reach out to our Service Manager Joe at jalexander@lakenormanchrysler.com or 704-896-3837.

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