Robert " Biff " Fenerty | Page 4
Client Sales Advisor
Nucar Honda of Norwood
279 Providence Highway
Norwood, MA 02062
74 Reviews
Write a ReviewDealership Experience
18 yrs, 2 mos
Industry Experience
18 yrs, 2 mos
74 Reviews of Robert " Biff " Fenerty
January 18, 2019
Gentleman Pro Biff Fenerty was knowledgable and super helpful on a lease and return. Made the process quick and painless. Also recently sold my niece a new Honda, a Biff Fenerty was knowledgable and super helpful on a lease and return. Made the process quick and painless. Also recently sold my niece a new Honda, and she was equally pleased. Highly recommend him for purchase or lease. More
January 16, 2019
Better service than other dealers No doubt service we received was exceptional. We learned more few info about the car we are leasing. Other dealers were short on time explaining to us No doubt service we received was exceptional. We learned more few info about the car we are leasing. Other dealers were short on time explaining to us some of the car important features. Boch Honda, explained almost everything to us in detail. Thank you Boch Honda for your excellent service. More
Other Employees Tagged: Kelly Tavares
January 16, 2019
Good Used Car Buying Experience I told Biff what I was looking for and he found options to fit the car and budget I was looking for. He didn't waste time trying to upsell me, but was I told Biff what I was looking for and he found options to fit the car and budget I was looking for. He didn't waste time trying to upsell me, but was open and honest throughout the whole process. He was helpful and knowledgeable, and I appreciated his courtesy and professionalism. More
January 01, 2019
Mixture of being happy/unhappy Time is hard on ever one MY REVIEW! we came in for the usual simple stuff, my Husband who is retired living on his SS being a valued Customer for years ,and still is was told MY REVIEW! we came in for the usual simple stuff, my Husband who is retired living on his SS being a valued Customer for years ,and still is was told by the very courteous Service Consultant that we need 4 New Tires, which we decline to until further in the year. When we got our Invoice No. 191307 my husband went into a spin the Labour of $256.71 floored him especially when he looked at the rest of cost.. Had we taken the Tires he might have had a stroke, all he is thinking of is finding somewhere else where he does not feel uncomfortable when a bill is presented to him. The $10 discount did not make a difference at all. I am not bashing your Company as I said it gives good Service, but for now I do not know if my husband will continue with Both Honda . Would you take a look at INVOICE 191307 . His dispute is the amount for Labour>$256,.71 , if the Tires was changed we would have to leave the Car and take a bus home. Thank you More
Other Employees Tagged: Steve Winnett
January 01, 2019
Very good! My dealer was very honest with me, which is something I highly appreciate in a business. It was a very nice experience, and I would highly recommend! My dealer was very honest with me, which is something I highly appreciate in a business. It was a very nice experience, and I would highly recommend! More
Other Employees Tagged: Bill Almon, Sean Bucknor
December 31, 2018
John mcdermott John McDermott is someone I have known for years and took excellent care of me the whole time spent on my oil change was a half hour. I am very happy John McDermott is someone I have known for years and took excellent care of me the whole time spent on my oil change was a half hour. I am very happy with my trip for service More
Other Employees Tagged: Dennis Young, Jaime Maldanado, Bill Almon, Brian Downey, Marc Schloss , Steve Winnett, John mcdermott
December 31, 2018
Experience was great as usual Customer service is always great and the time in which the work is done is always prompt. I have never had an issue getting work done to my car at you Customer service is always great and the time in which the work is done is always prompt. I have never had an issue getting work done to my car at your dealership More
December 16, 2018
Great all around Biff was on point, and Briana made the start of the sale very easy. Thank you to Boch for making the lease to lease transition smooth and painless. Biff was on point, and Briana made the start of the sale very easy. Thank you to Boch for making the lease to lease transition smooth and painless. More
Other Employees Tagged: Briana Geraty
October 22, 2018
Outstanding service at Boch Honda Bob Finerty is a no nonsense guy who made the sales process simple. There was little haggling and the entire process went really quickly. Everyone I i Bob Finerty is a no nonsense guy who made the sales process simple. There was little haggling and the entire process went really quickly. Everyone I interacted with at the dealership seemed genuinely happy to work there and this positive vibe extended to customers. I would highly recommend Bob and his manager as individuals who seem committed to making a deal and pushing customers out the door in a new Honda quickly! No regrets here and am quite happy in my new Honda Sport. Dr. James Pierce More
Other Employees Tagged: Juldeh Barrie, Amadou Barry , Dawn Lassard
September 08, 2018
Good for prepared buyers Large selection and they will negotiate to a pretty low margin. If you know what you want and are willing to walk away if you don't get it, then most Large selection and they will negotiate to a pretty low margin. If you know what you want and are willing to walk away if you don't get it, then most likely you'll find the right middle ground. I've bought a car from them twice in 13 years. Both times went there after visiting 5+ other sellers in person and 20+ online listings. Both times paid around $500 more than I wanted to but $1000+ less than any other deal I could get without spending days or even weeks chasing, or taking risks. But had to go through all the games with "let me get my manager" and "we don't publish our second best price" first so you need a healthy tolerance for the classic car sales BS process. Oh, and the first (used) car they sold me lasted 13 years. More