Robert Annis | Page 8

My first service visit I was so impressed from the moment I pulled in to the service intake area till the time my car was ready for pick up. The gentleman that greeted me wa I was so impressed from the moment I pulled in to the service intake area till the time my car was ready for pick up. The gentleman that greeted me was very friendly an accommodating (his name escapes me, sorry) Jamie processed my service order and even pointed out a minor flaw in a window gasket. All my questions were addressed and shared with the technician. He then escorted me to the loaner car department and made sure that I was on my way as quickly as possible. I was updated throughout the service interval and Jamie even waited until I arrived after hours due to traffic. More

by Wmbedinghaus Verified Customer Verified Customer

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Always a great experience Every time I go into Ferman Mini I always have a great experience. All of the employees want you to have a good experience, and they all truly seem li Every time I go into Ferman Mini I always have a great experience. All of the employees want you to have a good experience, and they all truly seem like they enjoy working there. More

by emcima27 Verified Customer Verified Customer

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Love my Mini I bought a 2015 Mini Cooper S Countryman and couldn't be happier. Fun to drive. Great service at Ferman. Will definitely shop there in the future for I bought a 2015 Mini Cooper S Countryman and couldn't be happier. Fun to drive. Great service at Ferman. Will definitely shop there in the future for my next Mini. More

by bweslock Verified Customer Verified Customer

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Was very attentive! It was a pleasure to be at this location with great service. I felt comfortable and was pleased with my new car and the staff that was there to help. It was a pleasure to be at this location with great service. I felt comfortable and was pleased with my new car and the staff that was there to help. More

by elizabethbliach Verified Customer Verified Customer

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Perfect Service They simply take care of you and go beyond all expectations / always willing to help get the things done right on a timely matter. All staff is very c They simply take care of you and go beyond all expectations / always willing to help get the things done right on a timely matter. All staff is very concern with your satisfaction More

by CHARLES6266 Verified Customer Verified Customer

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Love my Mini and the no pressure service Bob was amazing to work with as well as Joe at Ferman Mini. Went in on a Sunday and both took time to address all questions. I’ve bought about 25 cars Bob was amazing to work with as well as Joe at Ferman Mini. Went in on a Sunday and both took time to address all questions. I’ve bought about 25 cars in my life and that was by far the most relaxed and no pressure purchase. Love my car and everyone there gets my appreciation. More

by viccimills Verified Customer Verified Customer

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Smooth Everything went smooth , didn’t feel overly pressured. The price online matched the actual price - no tricks , they were willing to deal on some upgra Everything went smooth , didn’t feel overly pressured. The price online matched the actual price - no tricks , they were willing to deal on some upgrades and worked with us our trade in. Finance went smoothly also More

by ave007911 Verified Customer Verified Customer

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Brake replacement at Ferman BMW Nick did an excellent job coordinating the replacement of my front disc brakes, pads, rotors and sensors as well as arranging for a loaner car while t Nick did an excellent job coordinating the replacement of my front disc brakes, pads, rotors and sensors as well as arranging for a loaner car while the work was being done. . Very happy with the result. More

by GreenbayMitch Verified Customer Verified Customer

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