Rob Daily | Page 2

It is really sad to say that when selling a car sales people run right & left of you to make a deal but after the deal is made they don't care. They don't know how to build a strong and long relationship people run right & left of you to make a deal but after the deal is made they don't care. They don't know how to build a strong and long relationship with a customer for future sales and also for the referrals. I am really sad to say that Rob was one the guys who didn't care after the fact. We barely purchased a car and picked it up two weeks ago, and after a week of purchased we noticed a small crack growing on the windshield from the bottom corner, we barely drove the car, it was pretty obvious that the chip was there on the windshield but wasn't disclosed by the sales person because it was not noticeable, but as soon as the weather hit 60s the crack start growing exponentially. First of all I am a normal consumer who do not know much about cars so something like that I wouldn't notice at time of purchase. Rob is blaming me of cracking the windshield as he don't want to deal with the headache. His words "if you have notice something like that you should've brought the car right away not after one month". Notice the words "one month", he is already exaggerating that the car has been bought so long ago and we can't do anything about it. Sad thing is that he is a General Manager, not a Sales Manger or Assistant Sales Manager, he is at the highest rank and but his thinking is even lower than a standard sales person. I would give him a rating of 0 star but the lowest I can give is 1. More

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Our buying experience was greatly enhanced by an awesome general manager, Rob Daily, and an extremely knowledgable sales representative, John Barravecchio. We will be in the market next year for a quality general manager, Rob Daily, and an extremely knowledgable sales representative, John Barravecchio. We will be in the market next year for a quality pre-owned vehicle and this dealership will be our choice. More

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We had wonder experience in working with Charlie, Rob and Marc. We purchased a used vehicle. Wow! Upon delivery, the dealer detailed the car to look brand new. Thank you! Marc. We purchased a used vehicle. Wow! Upon delivery, the dealer detailed the car to look brand new. Thank you! More

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Thanks so much Darby for helping me out looking at cars, very helpful and friendly service! Absolutely wonderful, low pressure sales environment. Completely open and honest. Highly recommended! very helpful and friendly service! Absolutely wonderful, low pressure sales environment. Completely open and honest. Highly recommended! More

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Awesome sales and service Subaru Superstore is Family Owned. They live, shop and socialize in our area which means they understand their customers. This dealership provides th Subaru Superstore is Family Owned. They live, shop and socialize in our area which means they understand their customers. This dealership provides the finest sales and service staff throughout the entire process. They take the pressure out of purchasing / leasing a new vehicle and when it needs servicing you receive 110% of their attention. My family has been doing business with the Subaru Superstores family since they first opened. We will continue to do business with them in the many years to come. More

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A true gentleman Some customers are very detail oriented and take months shopping before deciding on a car. I am that customer to the extreme! Ron took it all in str Some customers are very detail oriented and take months shopping before deciding on a car. I am that customer to the extreme! Ron took it all in stride and very patiently helped me through the process, answering questions and providing truthful information when needed, and just being supportive while I made my way through the process. In the end we made our purchase from Ron, and gained a new friend in the process. Seek him out, be honest with him, and learn from his knowledge and experience. You won't be disappointed. Thanks Ron! Dan and Terri Acosta More

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The best and most professional dealership you can walk into Subaru superstore as a whole is ran like a high line premium brand dealership with no corners cut when it comes to customer service. That is what my w Subaru superstore as a whole is ran like a high line premium brand dealership with no corners cut when it comes to customer service. That is what my wife and I experienced when we purchased our 2019 Subaru WRX from Darby. From beginning to end it was a very fluid transaction with all the needs met and questions answered. I also worked with a new finance guy there Alex who was very informative and not pushy at all in the finance department. Rob Daily was our sales manager and made the point to come out and thank us for our business with sincerity. Miss Chloe was spot on with her delivery as well if our new car. 10/10 would recommend others to buy here for the best brand on the market. More

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Salesman and Dealership with Integrity. My wife and I came in to test drive a Subaru Outback and met (Thomas) Darby. He knows the Subaru product line very well and answered all of our quest My wife and I came in to test drive a Subaru Outback and met (Thomas) Darby. He knows the Subaru product line very well and answered all of our questions that we had then took us for a test drive. Darby didn’t blow up our phones just a text a few days later asking if we had any questions. A week or so later we came in for another test drive and sat down to negotiate a deal. It was smooth and easy without the stress of an aggressive salesman/staff. This was by far the best car buying experience that we ever had! All other departments we dealt with were just fantastic! This type of service is set from the top down. It’s nice to see an owner of a dealership set such a high bar for customer service and satisfaction. It has been a pleasure to buy our Outback from Darby and Subaru Superstore Of Chandler! More

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Exceptional experience I was in and out of the dealership with a brand new car in only 4 hours. Darby was incredibly friendly and willing to help me with my situation. He an I was in and out of the dealership with a brand new car in only 4 hours. Darby was incredibly friendly and willing to help me with my situation. He and his co workers were able to get me in the vehicle I wanted without all of the regular haggle you get at most dealerships. They know what they are doing at Subaru Superstore Chandler! I will forever recommend, and thank Darby and his team for their superior customer service and respect they have for their clients. More

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So Dope So dope, the whole team at Subaru Superstore were killer to work with. We love our new Honda Odyssey. We will definitely work with these guys again. So dope, the whole team at Subaru Superstore were killer to work with. We love our new Honda Odyssey. We will definitely work with these guys again. More

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