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Rio Manalo
Rio Manalo at Five Star Subaru of Grapevine
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Rio Manalo

Internet Sales Professional

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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19 Reviews

Dealership Experience

3 yrs, 3 mos

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rated

19 Reviews

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19 Reviews of Rio Manalo

March 11, 2022

Dealership Rating
Employee Rating

Amazing customer support, Rio was absolutely amazing. She made my first car purchase stress free and even called when the car I purchased came in for me to test drive! Everybody was super nice and genuin More

by ryan.willcuts
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Mirbahaeddin, Kenny Wilder

Helpful
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Mar 13, 2022

Five Star Subaru of Grapevine responded

Hello ryan.willcuts, Thank you for singling out Rio and her efforts to get you into a pre-owned Subaru. We want to help you with all of your vehicle needs. So, stop by or call us at 817-438-1700. Enjoy your ride! Take Care, Doug Laymon, Sales Manager

February 19, 2022

Dealership Rating
Employee Rating

We had a great experience and didn't have any hassle. It was lovely working with Rio and I would definitely buy a car from her again. More

by mellebelle431
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, Brandon Fraikes

Helpful
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Feb 20, 2022

Five Star Subaru of Grapevine responded

Hello mellebelle431, We are excited to help you enjoy your new Subaru. Do not hesitate to stop by Five Star Subaru or reach Rio, Jeff, or me at 817-438-1700 to review your car. We want to make driving fun. Thank you for shopping with us. Best Regards, Doug Laymon, Sales Manager

February 19, 2022

Dealership Rating
Employee Rating

They helped us get exactly what we wanted and made everything easy. No problems and no pressure. More

by EM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, Kenny Wilder

Helpful
Report | Print
Feb 20, 2022

Five Star Subaru of Grapevine responded

EM, Thank you so much for taking the time to score your shopping experience at Five Star Subaru. Customer satisfaction continues to be a priority. Please stop by or call us at 817-438-1700 with any technical or care questions. We are here to help. Best Regards, Doug Laymon, Sales Manager

Feb 21, 2022

EM responded

We had a great experience. Rio was fantastic and really helped me feel confident about the new car.

January 31, 2022

Dealership Rating
Employee Rating

Rio, my sales woman was professional,, responsive, not hard-sell…helpful and listened to my needs and questions! More

by jumgeneva
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes

Helpful
Report | Print
Feb 01, 2022

Five Star Subaru of Grapevine responded

Congratulations, jumgeneva, on your new Subaru! Rio and all of us at Five Star Subaru want to make this your best driving experience. Drop by or give us a call at 817-438-1700 any time you have technical or care questions. We are here to help in anyway we can. Thank you, Doug Laymon, Sales Manager

December 23, 2021

Dealership Rating
Employee Rating

Thank you so much everything. Rio helped me for buying process. It was easy. Sincerely. More

by erkanguclu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Dec 27, 2021

Five Star Subaru of Grapevine responded

Hello erkanguclu, Congratulations on your new vehicle from Rio and Five Star Subaru. Customer care continues long after the sale, so don't hesitate to reach us at 817-438-1700. We want to help you fully enjoy your ride. Thank you and happy new year, Doug Laymon, Sales Manager

December 17, 2021

Dealership Rating

It's clean, comfortable and they are very attentive to your needs. I was thankful for the charging station. More

by keepdfwrelaxed1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, Mike Ohanesian, Jon Zablosky, Kenny Wilder

Helpful
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Dec 17, 2021

Five Star Subaru of Grapevine responded

Thank you for choosing Five Star Subaru for your vehicle's care. We welcome future automotive questions at 817-438-1700. Don't hesitate to let us know when you have vehicle concerns. Happy Holidays, Marcus Procter, Service Director

December 03, 2021

Dealership Rating
Employee Rating

Polite, courteous,thorough, helpful. Did everything possible to make the transaction easy for the customer. More

by sue81641
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, Brandon Fraikes

Helpful
Report | Print
Dec 04, 2021

Five Star Subaru of Grapevine responded

Congratulations, sue81641, on your new Subaru! We are excited to help you fully enjoy your vehicle. Stop by Five Star Subaru or give us a call at 817-438-1700 any time you need our advice. Thank you for shopping with us and please stay in touch. Happy Holidays, Doug Laymon, Sales Manager

November 16, 2021

Dealership Rating
Employee Rating

Rio was so patient, responsive, and nice that I drove 3 hours to work with her in getting my new car! Everyone was so friendly here! More

by SOPHILIP91
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, Kenny Wilder

Helpful
Report | Print
Nov 17, 2021

Five Star Subaru of Grapevine responded

Congratulations, SOPHILIP91! It is great to hear you enjoyed working with Rio. We will do all we can to answer your technical or care questions by phone or video. Don't hesitate to reach us at 817-438-1700. You are a valued Five Star Subaru customer. Thank you, Doug Laymon, Sales Manager

November 02, 2021

Dealership Rating
Employee Rating

We keep coming back to five star Subaru for the service. First with Ron Berman, now with Spencer. Great people, great service! More

by Evan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Berman, Jeff Davis, Kenny Wilder , Spencer Fuller

Helpful
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Nov 03, 2021

Five Star Subaru of Grapevine responded

Thank you, Evan, for taking the time to recognize Ron, Spencer, and our Five Star Subaru staff. We really appreciate your loyalty to our dealership. Any time we can share our advice, reach us at 817-438-1700. Thanks again for your feedback and business. Take Care, Doug Laymon, Sales Manager

October 26, 2021

Dealership Rating
Employee Rating

Very easy to work with. Never felt pressured and got close to what I wanted for my trade. Very happy with this dealership. More

by CHRISPYMX
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, Brandon Fraikes

Helpful
Report | Print
Oct 27, 2021

Five Star Subaru of Grapevine responded

CHRISPYMX, Vehicle shopping is exciting and should be enjoyed. Thank you for allowing us the chance to help you into your new Subaru. Any time we can share our knowledge, please stop by Five Star Subaru or give us a call at 817-438-1700. We are here for you! Best Regards, Doug Laymon, Sales Manager

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