Ricki Ferrari | Page 2

Dealer was pretty good, but very disappointed in Chrysler. The recall situation was a disaster. Chrysler. The recall situation was a disaster. More

by GEOJOSEPH150 Verified Customer Verified Customer

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We appreciate the great service we receive there. They are friendly, professional and knowledgeable. We prefer to travel to their location instead of a service center near home because of the service They are friendly, professional and knowledgeable. We prefer to travel to their location instead of a service center near home because of the service we receive. We have leased from them twice already and will continue to do so in the future. As will our daughters when they're ready to lease their first vehicle. Thank you Preston Chrysler Dodge Jeep Ram of New Castle! We appreciate you all! More

by MTCreations Verified Customer Verified Customer

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Very friendly and we have been dealing with Preston’s for years. Ricky F is extremely helpful and the service department is great years. Ricky F is extremely helpful and the service department is great More

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The staff at Preston Dodge are top notch. They keep you well informed of what’s going on and are prompt in their work. They keep you well informed of what’s going on and are prompt in their work. More

by RVANCE614 Verified Customer Verified Customer

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I am very disappointed in there service. I bought the car two months ago and it has been in for service more than I have had the vehicle. They promise a rental and I have not gotten one on I bought the car two months ago and it has been in for service more than I have had the vehicle. They promise a rental and I have not gotten one on two occasions had to leave with my car not being serviced. They keep giving me the run around my car is running poorly and needs repaired but they have not fixed the problem. They will not return phone calls as promised. More

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5 star says it all. Prompt, professional, done right the first time, friendly. Would not buy anywhere else. Prompt, professional, done right the first time, friendly. Would not buy anywhere else. More

by DSENCHAK Verified Customer Verified Customer

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Very happy with service. Always take care of us. Rick is the best salesman!!! This is the 2nd Jeep we have bought from him. Always take care of us. Rick is the best salesman!!! This is the 2nd Jeep we have bought from him. More

by RHONDAHALL12 Verified Customer Verified Customer

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Kind told me amount of time and complete courteous and helpful with showing me were to get information helpful with showing me were to get information More

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Awful ; rude. Bought a 2020 Rav 4 TRD Told we could wash it anytime . Go to the car wash today and was told by Bob Peters who “runs the place” that no we could Bought a 2020 Rav 4 TRD Told we could wash it anytime . Go to the car wash today and was told by Bob Peters who “runs the place” that no we could not use the car wash . He was downright rude. After the sale you are NOTHING to them The salesperson is so rude after the sale, Never had such a bad experience at a car dealership More

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Rick Ferrari was our salesman and he was with us every step of the way until we got the deal we wanted. He really came through for us when he had our vehicle delivered to our front door the next morning step of the way until we got the deal we wanted. He really came through for us when he had our vehicle delivered to our front door the next morning and we live almost 100 miles away!!! unbelievable!! He is a true salesman, and the rest of the staff were great too!! the truck is wonderful!! thank you More

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