Bobby Preston

Great staff! They completed all the paperwork prior to me arriving and made the buying process easy! They fixed all my issues I had with the vehicle from a messed They completed all the paperwork prior to me arriving and made the buying process easy! They fixed all my issues I had with the vehicle from a messed up fix prior to buying. I also was able to contact them for a small dent I found and they made arrangements for me to bring it back in to be repaired. More

by R. Chestut Verified Customer Verified Customer

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I had a simple oil change and they stripped the drain plug on the oil pan costing me $800 for a new one. They won't take any responsibility for the damage caused by their poor workmanship. I will neve plug on the oil pan costing me $800 for a new one. They won't take any responsibility for the damage caused by their poor workmanship. I will never use them again. More

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Very professional staff. In and out quickly! They treat you like family. I highly recommend them In and out quickly! They treat you like family. I highly recommend them More

by TOM.MEZZANOTTE Verified Customer Verified Customer

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Okay I had my car inspected and the oil changed it was done in a timely fashion and returned to me washed and ready to go done in a timely fashion and returned to me washed and ready to go More

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Customer Service was absolutely horrible! ! Dropped off my car on Wednesday for Thursday service. They were to fix the car in one day. I called right before 4 to check on status. Was not g ! Dropped off my car on Wednesday for Thursday service. They were to fix the car in one day. I called right before 4 to check on status. Was not going to be done until the next Tuesday and they claimed no loaner car. They said they could complete by 1 the next day. I waited and called close to 1 to check status. Wont be done now until the next Tuesday or Wednesday. Could not get anyone to call me back about a loaner car. Finally got one after making calls ALL day. Was a very stressful and horrific experience. The car is a lease and still under warranty or I would never go back to Preston. I have bought cars there for years. I also had a horrible experience buying out the lease on my car a few months prior. More

by phash7 Verified Customer Verified Customer

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Service was timely , it was picked up in early morning and returned completed early afternoon. A car was left for me to use so I could keep doing my work and returned completed early afternoon. A car was left for me to use so I could keep doing my work More

by rabaino Verified Customer Verified Customer

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Got me on out in a timely manner. Service writer was very pleasant and knowledgeable. Service writer was very pleasant and knowledgeable. More

by RICK4895 Verified Customer Verified Customer

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Appreciate keeping me updated on my service. Also liked being able to use a coupon offered by Preston’s. Dan was friendly and helpful. Also liked being able to use a coupon offered by Preston’s. Dan was friendly and helpful. More

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Mike and his team (Katie and Jake) were outstanding and made sure that everything was taken care of. made sure that everything was taken care of. More

by MICHAELVIGGI Verified Customer Verified Customer

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Usually dealership is very accommodating. This last trip was terrible. Took too long for service. This last trip was terrible. Took too long for service. More

by MIPPOL Verified Customer Verified Customer

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