Rick Stern | Page 2

Ten out of ten stars, Would buy here again. This is the second Honda we bought from them and couldn’t be more pleased. Godspeed. second Honda we bought from them and couldn’t be more pleased. Godspeed. More

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Fair values and they listened to us This was a repeat purchase for us at Dover Honda and with salesperson Rick Stern. We picked out our car online, called Rick and set up an appointment This was a repeat purchase for us at Dover Honda and with salesperson Rick Stern. We picked out our car online, called Rick and set up an appointment 3 days hence - they held the car for us even though it was Presidents Day weekend. We had an unusual transaction because we were trading in 2 cars plus cash for the new car. They gave us an excellent price on the new car and very fair pricing on our trade-ins. No one tried to make us buy anything extra that we did not want. More

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Second Honda Ridgeline purchase from Rick! This was the second purchase of a Honda Ridgeline from Rick Stern and Dover, Honda and this one is the Best Ever! My 2009 Ridgeline RT was a great ve This was the second purchase of a Honda Ridgeline from Rick Stern and Dover, Honda and this one is the Best Ever! My 2009 Ridgeline RT was a great vehicle for my needs and provided excellent service but, after 99,000 miles with very few problems I found a really superior vehicle to take its' place. My new 2019 Honda Ridgeline RTL is a significantly improved vehicle and I received a totally awesome deal from Rick and Dover, Honda. They worked with me and provided me with my dream vehicle at a price that I could afford and could not walk away from.... Thanks Rick; you are one of the BEST! Jim P. More

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A pleasant experience! buying a car can be an extremely stressful and sometimes difficult experience. My experience was the best car buying experience that I have had! Ric buying a car can be an extremely stressful and sometimes difficult experience. My experience was the best car buying experience that I have had! Rick was respectful, patient and very informative. He communicated in a timely manner, answered all my questions and never pressured me to buy the vehicle. He told me to contact him when I was ready to buy the car ~ even though I shopped around I felt the most comfortable and respected here! Thank you.... More

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I worked with Paula for a short time in the car sales business and she is nothing short of spectacular. The way she handles customers and works for them is nothing short of spectacular. The way she took business and she is nothing short of spectacular. The way she handles customers and works for them is nothing short of spectacular. The way she took me under her wing as someone being new in the car sales industry was no different. She is compassionate and just all around a wonderful person and it shows. I would hope that everyone would have the opportunity to work with Paula and see how sales should be done at least once. More

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Rick Stern did I a great job of taking back my 2018 Accord EX-L and getting me into a 2019 CRV EX-L. I told him what I could pay and willing to put down. Very good experience! The reason I wanted to Accord EX-L and getting me into a 2019 CRV EX-L. I told him what I could pay and willing to put down. Very good experience! The reason I wanted to swap the Accord, was due to a number of rattles in the cabin; dash, rear deck, headliner, and lumbar support. I had the car in 6 different times to have it fixed under warranty, and I had enough. Luckily Rick was able to accommodate and work out a deal for both us. More

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Everyone at the dealership was great to work with, the paperwork was quick, the ridgeline was clean and ready and I hope we received a fair price paperwork was quick, the ridgeline was clean and ready and I hope we received a fair price More

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Outstanding Dealership Was looking to purchase an Accord Touring Edition in a specific color combination and Dover Honda was able to find me that car. Rick Stern and the st Was looking to purchase an Accord Touring Edition in a specific color combination and Dover Honda was able to find me that car. Rick Stern and the staff at Dover Honda made this the best new car purchase I have ever experienced. I appreciate that Rick was able to get the paint protection film and other accessories I wanted on the car installed during the prep process. More

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bought a 2008 civic from these people February 2019 after being convinced by the salesman the car was in immaculate condition. one owner, always serviced by them on time, etc. WELL, the engine blew up 4 mont being convinced by the salesman the car was in immaculate condition. one owner, always serviced by them on time, etc. WELL, the engine blew up 4 months and less then 5k miles later while driving on the highway. called and left messages with the GM as well as sent numerous emails with no call or answer back. if customer service is what they take pride in they fail miserably! whether I bought the car "as is" or with a warranty every paying customer deserves a call back especially when something to severe happens! I am convinced there was a known major issue when they sold me this car, they were the ones who serviced it since new! I spoke/ reported the issue to Honda of America directly. This vehicle should have gone straight to auction after trade in, not sold under the impression it was a reliable vehicle. Basically I was robbed 5k cash from this place. Not including the 2k I had to pay to replace the engine! I am now ready to purchase new and I would never give these people my business again, simply due to the fact I never even got a call back. More

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Always a pleasurable experience We have been coming to Honda in Dover, NH for many years now. We’ve had the pleasure of always dealing with Rick Stern and every time, he’s always fr We have been coming to Honda in Dover, NH for many years now. We’ve had the pleasure of always dealing with Rick Stern and every time, he’s always friendly, professional but most importantly, he’s always looking out for us with the best deal possible. He also has helped my Mom (you lives with us) with her last few vehicles, and he understands she is on a tight budget. So, each time, he has given her a very good deal that works for her. Couldn't be any happier when purchasing vehicles. More

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