Rick Crone

I have been purchasing cars from Parkway for many years. Always a great experience and am treated right. My salesman Tim Bickford does an exceptional job! Always a great experience and am treated right. My salesman Tim Bickford does an exceptional job! More

by cstarrman Verified Customer Verified Customer

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didnt do nothing and they had my car for two days. they gave nothing but excuses they gave nothing but excuses More

by bakerydude1967 Verified Customer Verified Customer

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your service department went out of their way to help us we were traveling to PA when we had a problem that your service department fixed thank you Jim we were traveling to PA when we had a problem that your service department fixed thank you Jim More

by burressjp Verified Customer Verified Customer

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Friendly staff with good customer service. My truck was finished in plenty of time and no worries for future issues. My truck was finished in plenty of time and no worries for future issues. More

by courtrightma Verified Customer Verified Customer

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The service was great and the time was very done in a time that they said would be done time that they said would be done More

by arthursiber Verified Customer Verified Customer

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When I got my service in December was informed that I needed new tires. The quote was for the wrong tire size. My husband called and ordered the right tire size, the original ones that were on the car. needed new tires. The quote was for the wrong tire size. My husband called and ordered the right tire size, the original ones that were on the car. the quote we received was for $1186.88. Took several weeks for tires to come in. When they called us that the tires were in they informed us that the price would be 1385.00. It took my husband several departments and several calls for them to honor the competitors price of 1220.00. We dropped my vehicle off on Thursday and went to pick it up on Friday at 430. When we seen my vehicle we noticed right away that they were the wrong tires. They were an off road tire with tread of 500 instead of 400. We informed the staff. They went and retrieved the original tires that were on the car and agreed that they were wrong. The service manager George arranged to have a tech go on Saturday morning to get the right tires and told me they should be on by Saturday. He gave me a loaner car and told me when done he could have someone meet me to exchange vehicles if I wanted to pay with credit card. I informed him that I would be paying with credit card and to let us know when the vehicle would be done. He never mentioned a 3% surcharge for use of a credit card. On Saturday got a call my car wouldn’t be done that day and would be done on Monday. Now for my loaner car. It had a broken driver seat in it. I had to drive it to canton for work on Monday. Was not very happy. It was a piece of junk. When I went to pick my car up on Monday after work I asked the employee checking me out what was wrong with the seat and he said yes that seat is broke and needs replaced. Then I went to pay with a credit card that I originally told George that I was paying for and he informed me that there was a 3% surcharge. He said we have a small sign behind the computer but should probably make it bigger. Unfortunately I had no other form of payment and was charged 39$ fee. Not very impressed with this service department. More

by sas92803 Verified Customer Verified Customer

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Great people to work with meeting and answering all questions and concerns while servicing my vehicle questions and concerns while servicing my vehicle More

by kingsown Verified Customer Verified Customer

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Service was great. Last time not so much. Kept my car for 3 weeks never offered me a loaner. Not good business This time much better. Thx Last time not so much. Kept my car for 3 weeks never offered me a loaner. Not good business This time much better. Thx More

by clickburial Verified Customer Verified Customer

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Worked to resove my issue within a very reasonable time after my complaint providing me with a loaner during the process. after my complaint providing me with a loaner during the process. More

by temjr1 Verified Customer Verified Customer

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The people were great 👍 and the service was great also. No complain thank you for everything. No complain thank you for everything. More

by lhostetler1952 Verified Customer Verified Customer

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