Richard Roy | Page 2

Richard was very helpful and great to work with. The rest has absolutely nothing to do with him. I wish a better inspection and vehicle service was performed though. Tires were not rotated, and I a The rest has absolutely nothing to do with him. I wish a better inspection and vehicle service was performed though. Tires were not rotated, and I asked them to be rotated, and a very large 2" wide x 3' long scratch in windshield from old, rotted wipers that were originally on the vehicle. This could have been polished out. I had to pay to tow the vehicle to my house because it would have taken up to 2 weeks to have Merchants deliver it. Other than that, I'm very happy with Merchants and especially Richard for helping me out. More

by Dan@csecomm.com Verified Customer Verified Customer

Helpful 0

Report | Print

Very patient and helpful in finding me the right vehicle that fit what I was looking for. that fit what I was looking for. More

by kmm1287 Verified Customer Verified Customer

Helpful 0

Report | Print

I had a great experience with the salesperson very friendly and very knowledgeable and i will definitely recommend my friends to go visit your location friendly and very knowledgeable and i will definitely recommend my friends to go visit your location More

by carlosalpereira69 Verified Customer Verified Customer

Helpful 0

Report | Print

Wasn't happy with the five phone calls that I received before I was able to come in for my appointment. Once I got there the staff was very helpful. The service manager finance manager and salesperson wer before I was able to come in for my appointment. Once I got there the staff was very helpful. The service manager finance manager and salesperson were outstanding. More

Helpful 0

Report | Print

Merchants is a reasonable dealership for what they deliver. Prices are acceptable and the service is good. deliver. Prices are acceptable and the service is good. More

by jsandler12345 Verified Customer Verified Customer

Helpful 0

Report | Print

We were very pleased with the service that the salesman provided us. When we ran into a glitch he more than compensated for it. In fact we were happier after the fact. provided us. When we ran into a glitch he more than compensated for it. In fact we were happier after the fact. More

by daviddion096 Verified Customer Verified Customer

Helpful 0

Report | Print

Richard Roy stayed late to help me to get my vehicle. . really appreciate it. Thank you so much . really appreciate it. Thank you so much More

by lauriefortier Verified Customer Verified Customer

Helpful 0

Report | Print

I felt like I was being served by a team that support the work of each other. Everyone I met was pleasant, patient and professional. I would recommend this dealership to everyone. work of each other. Everyone I met was pleasant, patient and professional. I would recommend this dealership to everyone. More

by John Laboe Verified Customer Verified Customer

Helpful 0

Report | Print

I have lived, and bought cars, from the west coast to the east. Merchants, and Richard in particular, have made this buying experience better than any I have experienced. Thank you Merchants! east. Merchants, and Richard in particular, have made this buying experience better than any I have experienced. Thank you Merchants! More

by nicholsde Verified Customer Verified Customer

Helpful 0

Report | Print

I had a great experience all around. The process was very easy and fast. Thank you. The process was very easy and fast. Thank you. More

by jadesmntha Verified Customer Verified Customer

Helpful 0

Report | Print