Dealership Experience
12 yrs, 8 mos
Industry Experience
44 yrs, 9 mos
27 Reviews
Write a Review27 Reviews of Richard Reese
May 09, 2024
Great customer service, Discover more about Toyota great rates and Norberto is your guy for incredible costumer experience rates and Norberto is your guy for incredible costumer experience More
Other Employees Tagged: Roger Page, Saif Albanna, Aaron Burns, Steve Jones, Rick Doran, Sami Pinal, Chris Vendola, Dwight Cobb
January 18, 2024
I purchased a used 2022 Mitsubishi Outlander Sport from Saif on 1/17/2024. Saif was very professional and knowledgeable on the vehicle I purchased. I would highly recommend Saif and Arlington Toyota for yo Saif on 1/17/2024. Saif was very professional and knowledgeable on the vehicle I purchased. I would highly recommend Saif and Arlington Toyota for your next vehicle purchase. More
Other Employees Tagged: Saif Albanna
October 02, 2022
Sylvia is always a great help when I purchase here. I will alwa6s be a return customer. I will alwa6s be a return customer. More
Other Employees Tagged: Sylvia Brummitt, Mark Alvarez
January 19, 2022
Always Excellent Service and Outstanding Leadership with a Smile. You go over and beyond your Excellent Service. a Smile. You go over and beyond your Excellent Service. More
Other Employees Tagged: Charlotte Myers, Annette Campbell, Mike Sandelin, Rick Doran , Michael Hipsher
October 28, 2021
Great team with a Knowledgeable staff. A Friendly and relaxing atmosphere. Thorough process from picking out vehicle to finance. relaxing atmosphere. Thorough process from picking out vehicle to finance. More
Other Employees Tagged: Edric Mallard, Daniel Conger, Rick Doran , Andrew Vos - Sales; Ben Kennedy - Sales Manager
August 02, 2021
I bought a $55,000 car from Arlington Toyota and they said if there was something wrong with it that we could bring it back. We'll 10 days later we find out that Arlington Toyota sold us a car with trans said if there was something wrong with it that we could bring it back. We'll 10 days later we find out that Arlington Toyota sold us a car with transmission issues and now they refuse to make it right and they want us to pay the $6000 for the transmission plus the taxes to bring it back! Arlington Toyota is deceitful and disrespectful to us when we called. This is by far the worst place to buy a car and now I know why Arlington Toyota wanted us to leave the review on Google before we signed the papers. Rick Doran and Richard Reese were very rude to us when we called with a concern on a purchase. We were hung up on several times. These guys are crooks! More
Other Employees Tagged: Edric Mallard, Rick Doran, Dwight Cobb
June 01, 2021
Mathew Mowatt scammed me and my wife, we got a brand new Toyota RAV4 and Mr Mowatt claimed he doing us favors by putting floor mats, tint and nitrogen in the tires for free. After we looked at the numbers a Toyota RAV4 and Mr Mowatt claimed he doing us favors by putting floor mats, tint and nitrogen in the tires for free. After we looked at the numbers at home we felt lied too. We pay $1,831 for all that and top of that. We were rushed to do a survey so he can get a bonus. On top of that they added warranties that me and my wife never agreed too. More
Other Employees Tagged: Rick Doran , Matthew Mowatt
February 17, 2021
Got me right in with no appointment and had me finished quicker than promised. Always great service at the Arlington Toyota service department. Thank You! quicker than promised. Always great service at the Arlington Toyota service department. Thank You! More
Other Employees Tagged: Chauncey Andrews, Rick Doran
October 17, 2020
I got three credit inquiries just processing financing a car from them when that was not necessary because I was pre-approved through my bank before shopping. There should have been two instead of three. Th car from them when that was not necessary because I was pre-approved through my bank before shopping. There should have been two instead of three. This was my first time car shopping and the sales manager had the salesman call and try to get me to come put a down payment two days after I had the car. I did not like having a middleman so I asked to speak with him myself. With taxes included I did not exceed my loan amount. I called the bank and finally they made sure I was covered for the full sale amount. What if I didn’t have the amount they asked me to put down? I was willing to give the car back and go shop somewhere else because I would have to if it wasn’t settled by the third day. It took a week for me to go back and sign another buyer’s order after they received the overnight check from the bank. During that time the salesman was texting me and following up and finally the sales manager called me directly following up about the check. I brought my mom to look at used vehicles the day I came back. One had literally just gotten traded in and the customer left so much junk inside from a fast food place. The staff didn’t bother to throw that out after receiving the car. My mom did not feel comfortable buying another car she test drove because it would be sold as is without a warranty or fixing a couple things my mother was negotiating. There are shortages of cars all around so she purchased a truck from another dealer. The hassle I went through makes me want to try to wait six years until my car is paid off before shopping again because that was a bad taste left in my mouth with how everything was handled and how I had to verify that I even owed a down payment and speak with several bank employees for a few days to resolve it. This interfered with me while I was working my shift and trying to tie up loose ends talking with employees on multiple phone calls. I work in the afternoon so I was unable to go back to the dealer before they closed when they were requiring me to come sign more paperwork. The general manager did work with me and agreed to a good selling price. I am willing to send people his way who are looking to get a car. This happened from the very end of August and carried on through the first week of September which was when my work schedule changed causing my availability to be different where I work my shift on different days than the previous month. More
Other Employees Tagged: Irvin Ricks, Ali Amirov
October 01, 2020
Saif, Sam, and Ardi did a wonderful job and made the process of purchasing and financing a car a pleasure, I would highly recommend Arlington Toyota. process of purchasing and financing a car a pleasure, I would highly recommend Arlington Toyota. More
Other Employees Tagged: Saif Albanna, Ardi Haxhillari