Chris Vendola

Excellent dealership. Very strait forward and absolutely no games. They gave me a price on the phone and I drove to the dealership and paid them and that was it. This is t Very strait forward and absolutely no games. They gave me a price on the phone and I drove to the dealership and paid them and that was it. This is the place to buy a car without stress. More

Helpful 0

Report | Print

Only thing I don't like is the $1800 mark up for things that don't equal that value. It only cost about $9 per tire to fill with Nitrous per whatever gas that requires the green valve cap, tint van be done that don't equal that value. It only cost about $9 per tire to fill with Nitrous per whatever gas that requires the green valve cap, tint van be done for about $150, and the extra key fob isn't needed since I already have a back up just in case. They even had it added in the last 2 cars we bought there and the car didn't even have tint on it! They are a bit pushy and argumentative over the topic as well. Come up with a better added package that can be optional for the customer and Arlington Toyota would be 5 stars . More

by Purple Apothecary Verified Customer Verified Customer

Helpful 0

Report | Print

I was very much appreciative for the help I received from Dawn! She delivered on what I asked for and not only interacted with me but my family as well. Thank you so much for everything!! Very friendly and w Dawn! She delivered on what I asked for and not only interacted with me but my family as well. Thank you so much for everything!! Very friendly and welcoming environment from all! More

by TBRANDY41 Verified Customer Verified Customer

Helpful 0

Report | Print

Our salesman was Andrew Fagan. He was the reason we purchased from Arlington Toyota. We shopped at many dealerships, he proved to be the difference. purchased from Arlington Toyota. We shopped at many dealerships, he proved to be the difference. More

by CORNSB2 Verified Customer Verified Customer

Helpful 0

Report | Print

I love the car I purchased and had a good experience with Dwight Cobb, but I was disappointed with the process. I didn’t like the fact that they added $1885 to the advertised sales price. Even with that I go Dwight Cobb, but I was disappointed with the process. I didn’t like the fact that they added $1885 to the advertised sales price. Even with that I got a good price but I would rather have just had the actual price be the advertised price. I feel that it was a deceptive way to get me in to the dealership. I was looking for a very specific car in only one color and I found it there. I bought it because it was exactly what I wanted for a fair price - but I almost walked away because of the added amount. It’s just so much better to be up front and honest with your customers. But all in all, I am happy with my purchase. More

Helpful 0

Report | Print

I had a great service at this location from Jason Colonna. Very helpful and he was helping me to get my new Toyota car. Thank you for helping me. Colonna. Very helpful and he was helping me to get my new Toyota car. Thank you for helping me. More

Helpful 0

Report | Print

Chris Vandola, Chris Koopmann, and Anthony Canton were wonderful in negotiating a deal, finding the car I wanted, and demonstrating the car functionality. Thank you! wonderful in negotiating a deal, finding the car I wanted, and demonstrating the car functionality. Thank you! More

Helpful 0

Report | Print

My 2013 Toyota Prius was declared a total loss after tools in the back of a pickup rained down on my vehicle. I have an anxiety disorder so naturally this was one of the worst things I've ever experienc tools in the back of a pickup rained down on my vehicle. I have an anxiety disorder so naturally this was one of the worst things I've ever experienced. To ease my pain, the insurance company offered me 11k for my vehicle, and assured me that I'd be able to buy another car the day of regardless of the fact that I had not received the check yet. To make sure things went smoothly, they sent Arlington Toyota proof of total loss with the settlement amount and promised to pay. Arlington Toyota accepted the promise to pay, allowed me to drive away with a 14k 2015 Prius (as pictured), and then harassed me EVERY SINGLE DAY for the check, or the car back though I paid the 3k difference cash. With at least 7 calls a day and multiple texts, I had to see my psychiatrist and get back on my anxiety medication. It only took a week for the check to arrive, and they issued a repo for the vehicle while I was in the bank cashing it! I paid them off, said I never ever wanted to hear from them ever again in my life, and now they're STILL HARASSING ME!! The sales rep texted me 2 days in a row saying he won't get paid if I don't complete a survey!! Nice guy, did a great job helping me find my vehicle, however if customer service was the company's main priority, his superiors giving him a hard time or him possibly not getting paid should not have been my problem whatsoever. Knowing that I did everything I could on my part, and that we were waiting for the Geico check should've been enough, like what was I supposed to do? Whip Geico and/or the mail carriers to do their jobs faster? It seems like that's what management was doing to JP, and that's DISGUSTING! If I could add photos myself, I'd tell you to please see attached for screenshots, and NEVER EVERR BUY A CAR FROM ARLINGTON TOYOTA!!! Worst experience ever, and this is my honest review! More

Helpful 0

Report | Print

Great! Professional, friendly, knowledgeable Andrew was Great! Professional, friendly, knowledgeable Andrew was a great salesman to work with! Good follow-up, truck was ready when I arrived. No pressur Great! Professional, friendly, knowledgeable Andrew was a great salesman to work with! Good follow-up, truck was ready when I arrived. No pressure just helpful More

Helpful 0

Report | Print

VWFanatic I went to another dealer and very unprofessional It was my 2nd time purchasing a car for myself and this is by far the best experience. I had the plea I went to another dealer and very unprofessional It was my 2nd time purchasing a car for myself and this is by far the best experience. I had the pleasure of working with Gil Mariano and he's awesome to work with. I would recommend him when you're in the market for your next vehicle. Thanks Gil Mariano More

Helpful 0

Report | Print