Richard Ortega
Richard Ortega at Cowboy Chrysler Dodge Jeep Ram
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Richard Ortega | Page 3

Service Advisor

Cowboy Chrysler Dodge Jeep Ram

1121 E Lincolnway
Cheyenne, WY 82001

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170 Reviews
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170 Reviews

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170 Reviews of Richard Ortega

August 03, 2021

Dealership Rating
Employee Rating

Very easy to work with and reasonable prices. Easy to get a service appointment in a couple of days and check out is quick and easy. More

by JOSEPHBELCHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gary Gardner

July 30, 2021

Dealership Rating
Employee Rating

The service department figured out the problem I had been dealing with for years. Several dealerships and shops were not able to "guess" the problem. These guys found it and gave me options within a day. T More

by clayMcSp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Moore, Gary Gardner , Cecil Hugie

July 29, 2021

Dealership Rating
Employee Rating

The people working in the Service Department are very friendly and knowledgeable. The time to process my vehicle for Service was quite reasonable. Good use of technology. More

by DOUGWAHL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 28, 2021

Dealership Rating
Employee Rating

This dealership is not willing to comply with what MOPAR has recommended and says that MOPAR service center is kids out of college that doesn’t know what the vehicle requirements are. More

by Ram_Dodge20
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No

July 22, 2021

Dealership Rating
Employee Rating

Good Dealership. Good service. Good people who are working there. I will be bringing my truck back there in the future. They have been working on my truck ever since I had started working in the Che More

by Dale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Moore, Gary Gardner , Cecil Hugie, Not sure there names

July 21, 2021

Dealership Rating
Employee Rating

Excellent service friendly staff. Took the time to check out my vehicle found some things that needed attention. Took care of it and had me back on the road. More

by KHICKEYMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 20, 2021

Dealership Rating
Employee Rating

My wait was pleasant and the service was complete in the time line ! Thank you the waiting area was comfortable, had a good bit of employee traffic! More

by Tmercer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cecil Hugie

July 16, 2021

Dealership Rating
Employee Rating

Richard kept me informed on all matters with my truck, pleased with service. All mechanical issues were fixed to my satisfaction and they explained everything they did in detail. More

by Hoop61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 16, 2021

Dealership Rating
Employee Rating

The mechanic said my EGR cooler looked bad and may be failing soon. What he didn’t convey was that the hard carbon deposits found in the EGR valve that he replaced indicated that the EGR cooler was leaki More

by EPaul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Travis was the mechanic

July 15, 2021

Dealership Rating
Employee Rating

Went to get an oil change for my jeep wrangler after spending the weekend in the mountains doing different trails. I didn't have an apartment but was able to get in quickly and no one tried to up sell m More

by Monique
Recommend Dealer
Yes

Other Employees Tagged: Mark Moore, Gary Gardner , Cecil Hugie, Everyone that helped me get in and out were great.

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