Richard Ortega | Page 2
Service Advisor
Cowboy Chrysler Dodge Jeep Ram
1121 E Lincolnway
Cheyenne, WY 82001
170 Reviews
Write a Review170 Reviews of Richard Ortega
August 16, 2021
No comments. So since I have to make a comment, the fact that I have to do 25 words is a little tiny bit silly. that I have to do 25 words is a little tiny bit silly. More
Other Employees Tagged: Mark Moore, Gary Gardner , Cecil Hugie
August 13, 2021
The service was excellent! Richard and teams went out of their way to ensure a fantastic experience. We broke down just out side of town and they stayed open late to ensure everything was taken care of. their way to ensure a fantastic experience. We broke down just out side of town and they stayed open late to ensure everything was taken care of. More
Other Employees Tagged: Casey Foster , Cecil Hugie
August 13, 2021
Richard has always taken such good care of my family. He’s the reason we keep coming back. He’s the best! The lady who took my payment is always so professional. She does an amazing job. I just can’t thi He’s the reason we keep coming back. He’s the best! The lady who took my payment is always so professional. She does an amazing job. I just can’t think of her name at the moment. More
Other Employees Tagged: Gary Gardner , The lady at checkout
August 07, 2021
The whole service team was excellent to work with. Got my vehicle scheduled in a timely manner. Repairs were fixed and vehicle was running great! vehicle scheduled in a timely manner. Repairs were fixed and vehicle was running great! More
Other Employees Tagged: Mark Moore, Gary Gardner , Cecil Hugie
August 06, 2021
Very professional and very fast for oil change. Friendly and courteous, I would recommend for any and all service needs. I will be back again. and courteous, I would recommend for any and all service needs. I will be back again. More
Other Employees Tagged: Mark Moore, Gary Gardner
August 04, 2021
Richard was great. Brought my brand new truck in to get steering wheel fixed, it’s not fixed. Same problem is happening. Steering wheel still off to the left when driving steering wheel fixed, it’s not fixed. Same problem is happening. Steering wheel still off to the left when driving More
August 04, 2021
Glove box needlessly taken off and left laying on floorboard. Service rep reinstalled. Mechanic missed this, removed to look at the cabin air filter that isn't equiped on this model. Disappointed wit floorboard. Service rep reinstalled. Mechanic missed this, removed to look at the cabin air filter that isn't equiped on this model. Disappointed with their knowledge of the differences in vehicles and attention to detail. More
Other Employees Tagged: Mark Moore
August 04, 2021
They got the job done in a timely manner. The work was done good the only problem I had was that they did not clean up under my truck and now I have oil spots on my driveway done good the only problem I had was that they did not clean up under my truck and now I have oil spots on my driveway More