Richard Ortega
Richard Ortega at Cowboy Chrysler Dodge Jeep Ram
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Richard Ortega | Page 2

Service Advisor

Cowboy Chrysler Dodge Jeep Ram

1121 E Lincolnway
Cheyenne, WY 82001

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170 Reviews
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170 Reviews

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170 Reviews of Richard Ortega

August 16, 2021

Dealership Rating
Employee Rating

No comments. So since I have to make a comment, the fact that I have to do 25 words is a little tiny bit silly. More

by RAYMONDBRADLEY11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Moore, Gary Gardner , Cecil Hugie

August 13, 2021

Dealership Rating
Employee Rating

The service was excellent! Richard and teams went out of their way to ensure a fantastic experience. We broke down just out side of town and they stayed open late to ensure everything was taken care of. More

by Dc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Casey Foster , Cecil Hugie

August 13, 2021

Dealership Rating
Employee Rating

Richard has always taken such good care of my family. He’s the reason we keep coming back. He’s the best! The lady who took my payment is always so professional. She does an amazing job. I just can’t thi More

by CKDELBRIDGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gary Gardner , The lady at checkout

August 07, 2021

Dealership Rating
Employee Rating

The whole service team was excellent to work with. Got my vehicle scheduled in a timely manner. Repairs were fixed and vehicle was running great! More

by CARRS_2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Moore, Gary Gardner , Cecil Hugie

August 06, 2021

Dealership Rating
Employee Rating

Very professional and very fast for oil change. Friendly and courteous, I would recommend for any and all service needs. I will be back again. More

by MEZAG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Moore, Gary Gardner

August 05, 2021

Dealership Rating
Employee Rating

Great bunch of folks to work with. Kept me informed of when the truck would be ready, gave it a wash and fixed it right up! More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 04, 2021

Dealership Rating
Employee Rating

Service tech Jay was very helpful and allowed me to ride with him during the test ride. Not sure issue is resolved but appreciated his efforts More

by JB844
Recommend Dealer
Yes

Other Employees Tagged: Jay

August 04, 2021

Dealership Rating
Employee Rating

Richard was great. Brought my brand new truck in to get steering wheel fixed, it’s not fixed. Same problem is happening. Steering wheel still off to the left when driving More

by NLYOUNG_24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

August 04, 2021

Dealership Rating
Employee Rating

Glove box needlessly taken off and left laying on floorboard. Service rep reinstalled. Mechanic missed this, removed to look at the cabin air filter that isn't equiped on this model. Disappointed wit More

by Gborb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Moore

August 04, 2021

Dealership Rating
Employee Rating

They got the job done in a timely manner. The work was done good the only problem I had was that they did not clean up under my truck and now I have oil spots on my driveway More

by SDUMIRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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