Richard Klaben | Page 14

Honest and Transparent Klaben auto group was a highly recommended dealership however I have purchased and leased many cars and was very skeptacle of the hype. I emailed the Klaben auto group was a highly recommended dealership however I have purchased and leased many cars and was very skeptacle of the hype. I emailed the dealer with a quick note to outline my needs and not to my surprise, within 10 minutes received a call from a sales rep, John Coco III. However, it was surprising to see how he understood my situation and eagerly went to work for me and to help me get out from under my backwards car and into a 2017 Jeep Compass. The entire transaction took place over the course of a few days via phone and email as we discussed and reviewed options. John put in a lot of time and was transparent with how he had arrived at the "numbers". By the weekend, I had made an appointment to meet John and to finalize on a new Jeep. I was still hesitant as I expected a "surprise" in the numbers when we actually met. John met my wife and I at the door and had all the preliminary paperwork complete and,,,, there were no surprises. We drove our vehicle, went to the finance department, finalized the lease and we were out the door in about 90 or so minutes. To top it off, while signing our papers, the sales manager Rich Klaben stopped in to introduce himself to my wife and I and to make sure we were happy. At no time did we feel like someone was trying to "sell" us something. Instead, John worked to make sure we were in a vehicle and in a situation that we wanted, with no pressure. We drove past several dealers to get to Klaben and I would encourage anyone in the market for a vehicle to do the same. From the initial conversation, to the moment we walked out to our new vehicle and took this pic, the experience is the easiest and most honest and transparent I have been a part of. Thank you, for saying what you mean and meaning what you say. Tom and Dawn More

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Always Excellent Wouldn't purchase or service our vehicles anywhere else. They surpass expectations at the Klaben Chrysler Jeep Dodge service center. Corey not only Wouldn't purchase or service our vehicles anywhere else. They surpass expectations at the Klaben Chrysler Jeep Dodge service center. Corey not only is thorough with explanations but has provided excellent customer service above & beyond like no other in the automobile service industry. Would recommend dealer for purchasing & servicing your automobile. More

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I felt like I was the only customer !! Everyone was great. From the moment I arrived to test drive a few vehicles, Justin Bolen was friendly and organized and made this process so easy. He explained in detail From the moment I arrived to test drive a few vehicles, Justin Bolen was friendly and organized and made this process so easy. He explained in detail all the different features of the vehicles, making my choice easier. He kept me informed throughout the process, and introduced me to members of the Lincoln team. The financing process was quick and easy. Before I drove off the lot, I was given a detailed explanation of all the electronics in the car and a hands on review of all the features. My experience was excellent. More

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Incredible Dealership Have always bought/leased my cars here. Well ever since I got taken advantage of by a by-here-pay-here place. Great salemen and great deals! They made Have always bought/leased my cars here. Well ever since I got taken advantage of by a by-here-pay-here place. Great salemen and great deals! They made the purchase personal and not just a numbers game. More

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Great experience and professionalism Experience with Don Jacobs pleasant and rewarding. Very knowledgeable and helpful. Third vehicle from Klaben and definitely would recommend them to f Experience with Don Jacobs pleasant and rewarding. Very knowledgeable and helpful. Third vehicle from Klaben and definitely would recommend them to friends and family!! 2nd Jeep Cherokee and really love it!!! More

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