I started in 1974 washing cars and thereafter filled many positions and assumed added responsibilities within the Klaben Auto Group prior to attaining my current leadership position. With the guidance and mentoring I received from my Father, Al Klaben Sr., I have remained true to the core principles upon which our business was founded. Customer Driven - Integrity - Hard Work - Commitment to Excellence - Continuous Improvement. Customers are the foundation of our success! We have a team of quality individuals who work together to leverage our collective resources with the intention of delivering customer experiences that stand apart in an atmosphere of transparency, trust and respect. We share one common goal, to deliver the best value to our customers, team members, partners and communities. I'm proud to be a part of the Klaben Team. Family comes first and I'm blessed with 4 incredible children and a very special & supportive wife. Call 330.673.3139 ext 308
Read moreDealership Experience
43 yrs, 4 mos
Industry Experience
50 yrs, 5 mos
857 Reviews
Write a Review857 Reviews of Richard Klaben
January 10, 2017
Fantastic service with no pressure to buy. Doug Carter and Mike Cooney were very friendly and patient. There was no pressure to buy a vehicle. They took the time to go over all the features m Doug Carter and Mike Cooney were very friendly and patient. There was no pressure to buy a vehicle. They took the time to go over all the features my edge and constantly asked if I had any questions. The buying process was quick and easy. Best experience I have had buying a car. More
Other Employees Tagged: Mike Cooney , Doug Carter, Stephanie Slomberg
January 07, 2017
The Third Time's the Charm Our family has returned to Klaben Ford once again to lease another beautiful Flex. The sales team, service team and management just wait to work towar Our family has returned to Klaben Ford once again to lease another beautiful Flex. The sales team, service team and management just wait to work towards putting you in the driver's seat of your dream Ford! More
Other Employees Tagged: Mike Cooney, Joe French, Christine Klaben , Dave Mott, Tim Czubaj
January 06, 2017
Awesome Dealership Klaben Ford was a pleasure to work with. They go out of their way to make your buying experience the best it can be. Will continue to business with Klaben Ford was a pleasure to work with. They go out of their way to make your buying experience the best it can be. Will continue to business with them in the future. More
Other Employees Tagged: Jim Bills, Dave Mott, Stephanie Slomberg
January 04, 2017
Great experience! I had a great experience leasing a Ford Focus from salesman Doug Carter. He was extremely knowledgeable and helpful! It was my first time leasing a ca I had a great experience leasing a Ford Focus from salesman Doug Carter. He was extremely knowledgeable and helpful! It was my first time leasing a car and he walked me through all of the steps and gave me an awesome deal. I recommend him to everyone! I also found Stephanie Slomberg in finance to be very friendly and helpful. More
Other Employees Tagged: Doug Carter, Stephanie Slomberg
January 04, 2017
Another GREAT EXOERIENCE at Klaben! Klaben has been my car dealer for years. The reason why I always go to Klaben for my automotive needs is 1.) Excellent product line 2.) Excellent Sak Klaben has been my car dealer for years. The reason why I always go to Klaben for my automotive needs is 1.) Excellent product line 2.) Excellent Sakes 3.). Excellent Service and 4.) Excellent Care throughout the ownership of your car. More
Other Employees Tagged: Mike Cooney , Matt Moyers, Don Xu
December 23, 2016
New vehicle lease Working with the folks at Klaben was an effortless experience. Dave Mott took great care in answering all of my questions. The process went smoothly Working with the folks at Klaben was an effortless experience. Dave Mott took great care in answering all of my questions. The process went smoothly right through signing the papers with Jennifer. I have been buying vehicles from this dealership for over two decades. I am amazed to see many of the same faces still working for the Klaben team. That's a testament to Richard Klaben and the entire Klaben group. Thanks to everyone!!! More
Other Employees Tagged: Jennifer Bowen , Dave Mott
December 22, 2016
TWO GREAT NEW TRUCKS! TWO AMAZING DEALS! I HAVE BEEN BUYING AND LEASING VEHICLES FROM KLABEN FORD FOR OVER 20 YEARS . THEY ALWAYS TREAT ME AND MY FAMILY WITH RESPECT AND ARE UNBELIEVABLY HELP I HAVE BEEN BUYING AND LEASING VEHICLES FROM KLABEN FORD FOR OVER 20 YEARS . THEY ALWAYS TREAT ME AND MY FAMILY WITH RESPECT AND ARE UNBELIEVABLY HELPFUL TO GET YOU WHAT YOU WANT, AND GET IT DONE QUICKLY. I'VE BEEN WORKING WITH RICH KLABEN, TERRY COLBERT, AND MIKE COONEY FOR AS LONG AS I CAN REMEMBER, AND MORE RECENTLY, DOUG CARTER. RECENTLY WENT IN TO RE-LEASE ANOTHER VEHICLES DO TO UNEXPECTED HIGHER MILEAGE THAT I HAD PUT ON ONE OF MY VEHICLES. THEY WERE ABLE TO HELP ME GET INTO TWO NEW LEASES WITH MINIMAL COSTS. WHEN I WAS DONE, I LEFT THERE PUTTING OUT LESS MONTHLY THAN I WAS BEFORE I WENT IN. (END OF THE YEAR SPECIALS ARE GREAT!) I WOULD HIGHLY RECOMMEND THE KLABEN FORD-LINCOLN DEALERSHIPS, FOR SALES AND SERVICE, TO ANYONE. More
Other Employees Tagged: Mike Cooney, Jennifer Bowen , Doug Carter, Terry Colbert
December 19, 2016
Experience It was very good,except the length of time being there. Very good at going over the vehicle and the warranty. He showed more when I went back Monday e It was very good,except the length of time being there. Very good at going over the vehicle and the warranty. He showed more when I went back Monday evening. More
Other Employees Tagged: Tom Nicodemus
December 19, 2016
Guiene Smile Was not planning to purchase a vehicle that evening, I only had my driver license with me and an insurance card. Decided I would ask a couple of ques Was not planning to purchase a vehicle that evening, I only had my driver license with me and an insurance card. Decided I would ask a couple of questions so as I entered the dealership I was greeted with a geiunie smile I saw his name tag that said Tim Sterling so instead of saying I have a couple of questions I said let's do this. Financing was so easy and fast. More
Other Employees Tagged: Tim Sterling, Jennifer Bowen
December 10, 2016
Doug is awesome! You can't go wrong with this dealership! Absolutely top-notch and the best people I've ever worked with in the business! I bought at least 10 new car You can't go wrong with this dealership! Absolutely top-notch and the best people I've ever worked with in the business! I bought at least 10 new cars from Klaben and every experience has been outstanding! Thank you! More
Other Employees Tagged: Artie Gissinger, Christine Klaben , Doug Carter, Kenny King