Richard Bickers | Page 4

From the time I walked in to the dealership to the close of the deal, I have received excellent customer service. The team is friendly, helpful and knowledgeable. Rich who helped me through the process g of the deal, I have received excellent customer service. The team is friendly, helpful and knowledgeable. Rich who helped me through the process greeted me warmly, showed me the car and walked me through the entire process from test driving to navigating the operation of the car. He is very professional and his customer service excellent. Tom, the manager, stopped by and checked up on how the process is going and greeted me warmly. Thank you to the entire team and special thank you to Rich, Tom and Tim. I would strongly recommend Audi Silver Spring to anyone who wants to buy Audi. More

Helpful 0

Report | Print

I just purchased a 2022 Mercedes Benz at Audi dealership in Silver Springs ,MD. Richard Bickers was my sales person. He was very professional/patient and answered all my question. He never pressure me into in Silver Springs ,MD. Richard Bickers was my sales person. He was very professional/patient and answered all my question. He never pressure me into buying any warranty or additional offers etc. The entire process of purchasing the car was very smooth without any hassel. They even found me a better interest rate !( Thanks L Nguyen!) The entire staff was very pleasant to work with. I would highly recommend Richard Bickers as a sale person at Audi Silver Springs. Thanks Richard Bickers !!! More

Helpful 0

Report | Print

Richard Bickers was an absolute joy to work with! He took his time and made me feel comfortable with my first car buy as a young naive buyer! He was very informative and never pushy. Give that man a He took his time and made me feel comfortable with my first car buy as a young naive buyer! He was very informative and never pushy. Give that man a RAISE!! More

Helpful 0

Report | Print

If not for Richard, my dream of owning my dream car would not have materialized. Richard took care of me and my family all while we were there. He worked with me in terms of getting me great financing at rea not have materialized. Richard took care of me and my family all while we were there. He worked with me in terms of getting me great financing at reasonable rate. He is knowledgeable, understanding and accommodating. Answered all my questions with a smile however dumb the questions sounded. He was very patient with us even giving me and my wife time to make up our minds without rushing us. This dealership is impeccable. The building, interior and exterior looks like heaven to me. I am most appreciative of how clean and fresh the place looks. You feel at home at this dealership. Thank you, Richard, for making my dreams come true. You are really and truly the best. Would love to do this over and over with you many more times. This dealership did not disappoint. More

Helpful 0

Report | Print

We have just completed our sixth Audi purchase at this dealership because the personnel are knowledgeable and professional. Rich and Tom provided expert assistance to us during our recent purchase, and w dealership because the personnel are knowledgeable and professional. Rich and Tom provided expert assistance to us during our recent purchase, and we look forward to doing future business with them. More

Helpful 0

Report | Print

Good service, Rich was very helpful and pleasant. I will definitely be returning again. Thanks I will definitely be returning again. Thanks More

Helpful 0

Report | Print

Rich And Audi Sliver Spring Went Above and beyond to make sure I got the car I wanted and gave me and awesome car buying experience!!! sure I got the car I wanted and gave me and awesome car buying experience!!! More

Helpful 0

Report | Print

Rich was exceptional in all areas of service and support from trade in and final deal. from trade in and final deal. More

Helpful 0

Report | Print

Rich was great to work with and responsive to my questions. I was very happy with his service, level of contact by phone/text, and his flexibility for times to meet at the dealership. Once I decided questions. I was very happy with his service, level of contact by phone/text, and his flexibility for times to meet at the dealership. Once I decided to purchase the car, he, the sales manager, and financing all worked well to get the deal done. They even overnight mailed me the final paperwork so I could register the car out of state. Thank you! More

Helpful 0

Report | Print

The Silver Spring dealership was clean and inviting. I was quickly directed to Rich Bickers, whom I had a scheduled appointment. Rich was knowledgeable , professional and very PATIENT while I was sort I was quickly directed to Rich Bickers, whom I had a scheduled appointment. Rich was knowledgeable , professional and very PATIENT while I was sorting out the right car for me. Also, I was having a phone issue the day the car was to be delivered and he walked me through the process to gain information the dealership needed to deliver the car. Thank you Rich!!! More

Helpful 0

Report | Print