Richard Alessi | Page 3

Long term Relationship I was fortunate to find Woburn Toyota in 2005 when I purchased my new Toyota Camry LE. The car has been exclusively serviced there and with 161,000 mi I was fortunate to find Woburn Toyota in 2005 when I purchased my new Toyota Camry LE. The car has been exclusively serviced there and with 161,000 miles on the car.....it continues to run as well as the day I purchased it .....13 years ago. I went in for an oil change this past week and the service representative, Anthony Petrella informed me that my tires needed replacing in the future.....he even told me that Woburn Toyota has the tire sale in October/November and I could wait to take advantage of the sale. The staff is professional, knowledgable and caring to me and my car.....they go out of their way to explain what service the car needs immediately and what service will be needed in the future. Look forward to the new building opening in the summer of 2018 with both the sales and service department inside..... Congratulations to the Woburn Toyota team for providing such fabulous customer service with a smile!! More

by PHERLIHY Verified Customer Verified Customer

Helpful 0

Report | Print

Front tires and oil change The representative was very cordial and accomodated my car repairs in their busy day without appointment. When the call me back, he didn't pressure m The representative was very cordial and accomodated my car repairs in their busy day without appointment. When the call me back, he didn't pressure me into more repairs and got my car within a few hours More

by CATALAN.HUGO Verified Customer Verified Customer

Helpful 0

Report | Print

Knowledgeable and fast service Was greeted properly and told everything that would be performed on vehicle. Was fast service. All friendly and a lot of info given about service ther Was greeted properly and told everything that would be performed on vehicle. Was fast service. All friendly and a lot of info given about service there. More

by SHAUNPAUL814 Verified Customer Verified Customer

Helpful 0

Report | Print

Tire problem I took in my Toyota Camry for a tire rotation, and the service person was very gracious and thorough, I found out the condition of my tires, in record I took in my Toyota Camry for a tire rotation, and the service person was very gracious and thorough, I found out the condition of my tires, in record time. He had other things checked out, to calm my worries about the car. I was provided with excellent service. Thank you. More

by CLAREANGELA80 Verified Customer Verified Customer

Helpful 0

Report | Print

Oil Change and Brake Parts Replacement Always very good service and given the importance of good braking capabilities in the Boston area, I always trust the dealership with quality parts an Always very good service and given the importance of good braking capabilities in the Boston area, I always trust the dealership with quality parts and work. Not the cheapest alternative, but you get what you pay for. More

by Jim with Tundra Verified Customer Verified Customer

Helpful 0

Report | Print

fast and friendly service Great service at Woburn Toyota. I waited for 1 h and 15 min for the oil change and tire rotation service. I get some work done with the free Wifi wh Great service at Woburn Toyota. I waited for 1 h and 15 min for the oil change and tire rotation service. I get some work done with the free Wifi while waiting. Free coffee and goodies for hungry people. Good job! More

by XUS Verified Customer Verified Customer

Helpful 0

Report | Print

Great place I have been with Woburn Toyota for a few years now and I highly recommend them. Not only there service department but also there dealership wouldn’t b I have been with Woburn Toyota for a few years now and I highly recommend them. Not only there service department but also there dealership wouldn’t buy a car any were else More

by GREDEB Verified Customer Verified Customer

Helpful 0

Report | Print

Great service better people Great experience from drop off to pickup. Thank you service team for taking the time to explain the newly installed remote starter and other services Great experience from drop off to pickup. Thank you service team for taking the time to explain the newly installed remote starter and other services performed. More

by DON62 Verified Customer Verified Customer

Helpful 0

Report | Print

This is a life time relationship I have been going to Woburn Toyota for over 20 years and always found them to do what is in my best interest. Folks I have dealt with have changed ove I have been going to Woburn Toyota for over 20 years and always found them to do what is in my best interest. Folks I have dealt with have changed over the years but they all have shared the common value of doing the best for the customer. And I love John Russo and of course Rich who I have known for more than 15 years. It cannot get any better than this. More

by PARTHAPP Verified Customer Verified Customer

Helpful 0

Report | Print

Service Appt I was able to make an appointment in a short window of time and I was asked when I wanted to come in. The Service manager, Rich made it work aroun I was able to make an appointment in a short window of time and I was asked when I wanted to come in. The Service manager, Rich made it work around my schedule. The service was explained ahead of time as I knew exactly what was going on. I was provided updates throughout the process. The service person at the front desk (Emma maybe) was great. More

by Sjjq79 Verified Customer Verified Customer

Helpful 0

Report | Print