Richard Alessi | Page 2

Great team of people I can’t say enough about the professional courteous team at Woburn. They have a no nonsense approach and provided me with a great experience. I’ve pur I can’t say enough about the professional courteous team at Woburn. They have a no nonsense approach and provided me with a great experience. I’ve purchased two vehicles there and will be going back for my next one. Jamon Caswell and Cris Costa went above and beyond to help me with everything. More

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I don't think about taking my Camry anywhere else. This service department has been a major reason why my '96 Camry is still on the road. They've always been attentive and helpful, and their new servic This service department has been a major reason why my '96 Camry is still on the road. They've always been attentive and helpful, and their new service building is a worthy major upgrade in their service offerings. The staffers are helpful and knowledgeable; they work with me to optimize what needs work now and what can wait, and I couldn't be happier with the results. More

by ArrBee Verified Customer Verified Customer

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Inspection sticker We just needed an inspection sticker. Staff were helpful and polite and was done quickly. Inquired about beeping in car, but couldn't find the sour We just needed an inspection sticker. Staff were helpful and polite and was done quickly. Inquired about beeping in car, but couldn't find the source. More

by eda18 Verified Customer Verified Customer

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Great service, great facility Truly had a great experience. The service was great and they had me in and out in short order. The new facility is absolutely awesome! Truly had a great experience. The service was great and they had me in and out in short order. The new facility is absolutely awesome! More

by ERIC.HAHN Verified Customer Verified Customer

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Exceptional as always !!!! I have been going to Woburn Toyota for almost 20 years...would not go anyplace else.. Everyone aims to please...exceptional staff as well.. Myonly I have been going to Woburn Toyota for almost 20 years...would not go anyplace else.. Everyone aims to please...exceptional staff as well.. Myonly complaint would be the check in service seems to be very slow. More

by DENISE_B_HURLEY Verified Customer Verified Customer

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Long wait Mechanic apologized for long waits said they had a hard time getting the oil filter off and said he was sorry, I don’t like being told how long my opp Mechanic apologized for long waits said they had a hard time getting the oil filter off and said he was sorry, I don’t like being told how long my oppinion should be More

by ROGER.DOHERTY Verified Customer Verified Customer

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Regular maintenance Beautiful new long awaited building. Sorry we could not make the bbq. The pull in service center is awesome especially in bad weather. Thank you! Beautiful new long awaited building. Sorry we could not make the bbq. The pull in service center is awesome especially in bad weather. Thank you! More

by KK Verified Customer Verified Customer

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Woburn Toyota is GREAT! The new Showroom/Service Center is spotless and appealing. But more to the point, the service people were welcoming and helpful, and since my issue wa The new Showroom/Service Center is spotless and appealing. But more to the point, the service people were welcoming and helpful, and since my issue was with tire pressure that turned out to be a simple weather-related phenomenon, they didn't charge me. I'm very pleased with Woburn Toyota, from the beginning when Scott helped me choose and finance my new RAV4, to the few service visits I've had (a few bugs in the beginning because the car was pre-owned, quickly remedied, plus oil change), and Rich Alessi couldn't have been nicer or more helpful yesterday. He alerted me that my rear brakes are just starting to show some wear that will need to be addressed within the next year or so, but he didn't try to push that repair on me -- it was only a courtesy that I appreciated. I do wish in a way that I hadn't had the issue on the day of your Grand Opening, only because of the crowds and noise -- but I appreciated the free lunch I got out of it, and I found a quiet corner behind the building where I could sit on the curb and read while I waited. The veggie burger was good, too! More

by CrazyRabbitLady Verified Customer Verified Customer

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The GREATEST EVER thank YOU Mark Fast friendly professional spoke to the service manager Rick along with Mark everything went armless and smooth I would highly recommend thank you. Th Fast friendly professional spoke to the service manager Rick along with Mark everything went armless and smooth I would highly recommend thank you. The cafe is amazing had the cold brew and a Bird nest Excellent please drop in anyrine More

by Mikeque Verified Customer Verified Customer

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Oil change Service was quick and easy. They took my car right away. Did what they said they were going to do and got my car back to me in less time than they sai Service was quick and easy. They took my car right away. Did what they said they were going to do and got my car back to me in less time than they said More

by SMITHS0305 Verified Customer Verified Customer

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