Rich Johnson | Page 149

Thank you for a great car buying experience! First time Subaru buyer and I couldn’t have asked for a better experience. The whole process from test driving every model to ultimately buying a 2017 First time Subaru buyer and I couldn’t have asked for a better experience. The whole process from test driving every model to ultimately buying a 2017 Outback was a pleasure (and fun too). Thank you Anthony and Rich! I highly recommend them and the entire Brewster Subaru Team! More

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courteous, efficient, professional in every way Although we knew we wanted the Forester,we were very gratified to be able to purchase the vehicle we wanted, with the right equipment and in the color Although we knew we wanted the Forester,we were very gratified to be able to purchase the vehicle we wanted, with the right equipment and in the color of choice. All personnel were patient, courteous and very familiar with every feature. There was never a sense that time was a factor. We have been buying cars since 1958 and this was by far the most satisfying experience of all. Kudos to the entire sales crew. Happy to recommend Brewster Subaru. More

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Excellent Experience Brewster Subaru run by Patrick Larson is an excellent place to buy a car. Both the salesperson, Fred Fogel and the business manager, Rich Johnson, tha Brewster Subaru run by Patrick Larson is an excellent place to buy a car. Both the salesperson, Fred Fogel and the business manager, Rich Johnson, that helped my husband and I were professional without being pushy. They answered ALL of our questions, were patient and flexible with our full schedule, and explained all of the options available on the two models we were considering (Outback vs. Forester). Note - we settled on the Forester and are very happy with our purchase. More

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Bennett-Knotts experience Probably one of the best purchase and delivery of a new vehicle experiences in a long time. Friendly, courteous staff, willing to go above and beyond Probably one of the best purchase and delivery of a new vehicle experiences in a long time. Friendly, courteous staff, willing to go above and beyond More

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No Stress Shopping My experience with Brewster Subaru has been nothing but Excellent ! My Salesman Anthony Pilla was Very Pleasant and Very Helpfull with my decision ... My experience with Brewster Subaru has been nothing but Excellent ! My Salesman Anthony Pilla was Very Pleasant and Very Helpfull with my decision ..... From the moment i walked into the showroom till the day i picked up my car the staff was very attentive and couldn't have been more helpfull. Rich Johnson was also Great with help Financing my new car ... another good guy ! More

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It's all good! I visited the dealership twice, the first time to test drive a 2017 Legacy and the second time to finalize my purchase. All employees were friendly a I visited the dealership twice, the first time to test drive a 2017 Legacy and the second time to finalize my purchase. All employees were friendly and courteous. My salesperson, Anthony Pilla, was easy-going, knowledgeable and professional. Negotiations with him were straightforward, as was all of the paperwork with Rich Johnson. There was never any game-playing, sales pressure, etc., and I was never made to feel uncomfortable - neither during my visits nor during follow-up phone calls in between. This is in stark contrast to salespeople at a Subaru dealership that I visited in Northern Westchester county. I expected the car-buying process to be stressful, but the nice people at Brewster Subaru made it about as easy as possible. I intend to maintain a relationship with this dealership and would recommend them without hesitation to anyone. More

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Wonderful experience! Robyn was professional and friendly. She processed the transaction in record time. She was able to have the trailer hitch installed and all the acce Robyn was professional and friendly. She processed the transaction in record time. She was able to have the trailer hitch installed and all the accessory equipment added so quickly that I was able to pick up my new car in just a couple of days. This is my fourth Subaru and no one has ever reviewed the car so completely with me. I found out things about my previous Subaru that I didn't even know I could do. Her customer service was so complete, she even set up texting through the blue tooth with me. Rich was very thorough. No pressure to buy up on additional warranties, just good information and costs. They were both a pleasure to deal with and I would definitely buy my next Subaru from this dealership! More

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Leasing new legacy Looking to lease a 2017 Legacy I contacted several dealers around me. Maggie contacted me by email. We then spoke once on the phone briefly, at whi Looking to lease a 2017 Legacy I contacted several dealers around me. Maggie contacted me by email. We then spoke once on the phone briefly, at which point I said I prefer to use email. Went back and forth with emails over a couple weeks. When I made my decision I called on a Saturday and spoke with Patrick Larson . He informed me that Maggie was off but come on in and he would help me. After arriving and speaking with Pat he put me in touch with Mitch. Took a legacy for a ride and then sat down to talk. Pulled up correspondence from Maggie and stuck to quoted price. They did not have the exact car I wanted, color combination was non negotiable for me. Mitch said they would try and track down a car and give me a call. He called Monday informed me they would have it Wednesday and asked when the best to,e for me to come in. Set up for Friday at noon. When I arrived everything was ready to go, did not waste my time. Mitch went over the car, then sat with Rich Johnson to recap the numbers we agreed on and sign. Everyone great to deal with. No pressure no stress and most important no wasting of my time. Would absolutely go back to this dealership. 5 Star experience. More

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My used car purchase If we were able to give 10 stars we would for their Impeccable service! From start to finish Brewster Subaru you guys are the best! If we were able to give 10 stars we would for their Impeccable service! From start to finish Brewster Subaru you guys are the best! More

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my legacy purchase Found the total experience to be customer friendly, I was very pleased with with total sale, they went out of their way to make sure I left happy! Found the total experience to be customer friendly, I was very pleased with with total sale, they went out of their way to make sure I left happy! More

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