Rich Johnson has been in the auto industry for over 40 years and with Subaru for over 18. He has been married for 22 years to his beautiful wife Donna. As a Connecticut resident, he knows his Subaru will get him through our tough winters. Also, as an avid dog lover, his favorite Subaru is the Outback because it has lots of room in the back for his dogs! He loves being part of the Brewster Family and his door is always open to customers for any questions, concerns or to share dog pictures. Just don't get him started on his favorites: The Sopranos, The Yankees, his favorite bands Eagles & Steely Dan, Sinatra, old movies...or trains!
Read moreDealership Experience
10 yrs, 9 mos
Industry Experience
42 yrs, 7 mos
Languages Spoken
English
1,638 Reviews
Write a Review1638 Reviews of Rich Johnson
February 26, 2016
5 Stars All Around! I am a first time buyer of Subaru and walked in and out of several dealers because I was not comfortable buying my car from robotic, pushy salesman. I am a first time buyer of Subaru and walked in and out of several dealers because I was not comfortable buying my car from robotic, pushy salesman. What a relief when I visited Brewster Subaru. I immediately knew it would be my last stop. I was greeted and welcomed by Rich, who continued to assist throughout the process, and immediately introduced to Anthony. Anthony made sure that this was the most comfortable purchase it could possibly be. He listened to everything I wanted and made sure I got it...INCLUDING PRICE! He is honest - such a comforting and rare trait when looking for a car. Everyone I worked with, (Anthony, Jenn and Rich) were very interested in making sure I walked away happy every time I left their presence, ended a phone call with them, or when responding to an email. I never felt pressured at any point and I felt 100% informed in all aspects. Anthony responds to all calls and emails immediately - even after the purchasing process was finished. I couldn't have been happier with my experience - they made it seamless! More
Other Employees Tagged: Jenn Brown, Anthony Pilla
February 25, 2016
Wonderful buying experience This was the first time my husband and I were leasing a Subaru, we found the staff at Brewster Subaru very professional, friendly, easy to contact, an This was the first time my husband and I were leasing a Subaru, we found the staff at Brewster Subaru very professional, friendly, easy to contact, and honored our commitment . We would absolutely recommend this dealership. Thank you Rich, Bruce, and Jen Louise and Al Battista More
Other Employees Tagged: Jenn Brown, Bruce Fischer
February 23, 2016
Pleasant car-buying experience Cordial, professional, pressure free experience. I have no reservations about recommending this dealership to others. They answered all of my question Cordial, professional, pressure free experience. I have no reservations about recommending this dealership to others. They answered all of my questions and were very responsive to returning phone calls. More
Other Employees Tagged: Jenn Brown, Anthony Pilla
February 21, 2016
Car Buying Excellent experience turning in my old lease and getting a new lease. They made the whole process and enjoyable. I would recommend them to anyone. Excellent experience turning in my old lease and getting a new lease. They made the whole process and enjoyable. I would recommend them to anyone. More
Other Employees Tagged: Nelson DeMelo , Jenn Brown, Robyn Rey
February 21, 2016
We had an amazing experience! We came in to buy a car and left with the car and a group of new friends! This was the best experience that I can remember buying anything! Roy and We came in to buy a car and left with the car and a group of new friends! This was the best experience that I can remember buying anything! Roy and Rich made sure that we were well taken care of and that we had any question answered. Jenn took us through the financial whirl easily and was very nice also. Nelson worked with us and really knows his people, and Anthony is a sweetheart. Roy and Rich really made your shop comfortable for us. I have already recommended Brewster Subaru to friends and will continue to do so in the future! More
Other Employees Tagged: Roy Schiller, Nelson DeMelo , Jenn Brown
February 03, 2016
Above and Beyond Service! This was the most painless, efficient and enjoyable experience for not long purchasing a new car, but my first Subaru. Anthony was very welcoming and This was the most painless, efficient and enjoyable experience for not long purchasing a new car, but my first Subaru. Anthony was very welcoming and went above and beyond to get me a good price for the Legacy that I wanted. Anthony was no frills and straightforward, but honest which is what I value the most. Jenn was fantastic in handling the paperwork and ensuring that everything was completed accurately and efficiently. They work well together and Rich should be commended for running such a great team. I absolutely love my new Subaru Legacy and I would definitely recommend this dealership to anyone in the market for a new car. THANK YOU! More
Other Employees Tagged: Jenn Brown, Anthony Pilla
January 07, 2016
Good Experience Writing this on the second day of lease of a 2016 Forester, so not much experience with the vehicle except, so far so good. Due to the date of delive Writing this on the second day of lease of a 2016 Forester, so not much experience with the vehicle except, so far so good. Due to the date of delivery being in the month following the agreement to lease, the final monthly payment was, in my opinion, substantially higher than the estimated amount, but a compromise was reach quickly, to my satisfaction. Since I had difficulty arranging for a ride to the showroom for delivery, my salesman, Ed, kindly picked me up. The Sales Manager, Rich, was also very friendly and helpful, and the Business Manager, Jenn, was efficient. Overall, the experience with Brewster Subaru was pleasant and I would recommend anyone interested in a Subaru to give them a look. More
Other Employees Tagged: Edward Bartoluzzi, Jenn Brown
December 26, 2015
Wonderful excellent and knowledgeable Michele was wonderful to us! She was professional, friendly, funny ,warm and extremely knowledgeable. Michrle was patient , east to speak with and nev Michele was wonderful to us! She was professional, friendly, funny ,warm and extremely knowledgeable. Michrle was patient , east to speak with and never rushed us. She is an asset to your company. I am recommending her to my family and friends. I love Brewster Subaru!! More
Other Employees Tagged: Laura Baboian, Jenn Brown
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