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Rene Fernandez
Rene Fernandez at Hartford Toyota
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Rene Fernandez

Sales Consultant

Hartford Toyota

135 West Service Road
Hartford, CT 06120

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4.6
8 Reviews

Languages Spoken

English English

Spanish Spanish

4.6

8 Reviews

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8 Reviews of Rene Fernandez

December 08, 2023

Dealership Rating
Employee Rating

Very little follow through. Non-responsive overall and didn’t do what was promised. Very disappointing. More

by danitz
Recommend Dealer
No
Helpful
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Dec 13, 2023

Hartford Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. The Team at Hartford Toyota

September 09, 2023

Dealership Rating
Employee Rating

Excellent purchase and delivery experience including general manager. Delivery was quick and vehicle looked great. More

by deconnolly1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Gaetano Pagliano, Andie Montanez

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Sep 10, 2023

Hartford Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Hartford Toyota are glad to have you as a customer. The Team at Hartford Toyota

September 06, 2023

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Employee Rating

The best dealership always has nice cars for the best price I can always find what I want. More

by alicia4116
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gaetano Pagliano, Henry Montgomery, Brianna (Bri) Garay

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Sep 06, 2023

Hartford Toyota responded

Thank you, Alicia! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

August 26, 2023

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Employee Rating

Help me get the car i wanted the same day. Rene was able to answer all my questions More

by Beija4ever
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brianna (Bri) Garay , Felix

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Aug 27, 2023

Hartford Toyota responded

Thank you so much for your kind words for Rene, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again! The Team at Hartford Toyota

August 14, 2023

Dealership Rating
Employee Rating

My vehicle was repaired at the repair shop. The communications from Hugo were through and informative. Repairs were completed expeditiously. Completely satisfied with work that was completed More

by wwamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich McAllister, Richard McAllister, Jr., Brianna (Bri) Garay, Hugo Muniz, Janice Acosta

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Aug 15, 2023

Hartford Toyota responded

Thanks for sharing about your experience with Hugo and our team here at Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

July 22, 2023

Dealership Rating
Employee Rating

Very helpful when buying my new car and getting what I needed to make it happy! More

by star-b17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brianna (Bri) Garay

Helpful
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Jul 24, 2023

Hartford Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

July 21, 2023

Dealership Rating
Employee Rating

Took care of me nice and quick Show me the ride the car I wanted and gave me great info about it More

by Quilvio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeannette Garcia, Andie Montanez

Helpful
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Jul 22, 2023

Hartford Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Team at Hartford Toyota

July 15, 2023

Dealership Rating
Employee Rating

Staff was very attentive. Explained all the details of my purchase carefully. Rene was thorough in his review and inspection of the vehicle with me as well. Would recommend More

by wwamb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rich McAllister, Richard McAllister, Jr., Brianna (Bri) Garay, Hugo Muniz

Helpful
Report | Print
Jul 16, 2023

Hartford Toyota responded

Thanks for your feedback on your recent visit to Hartford Toyota. It's great to hear that Rene and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Team at Hartford Toyota

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