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Janice Acosta

Overview Reviews (163) Inventory (103)

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Janice Acosta

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Janice Acosta

Service Advisor

Hartford Toyota

135 West Service Road
Hartford, CT 06120

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4.6

163 Reviews

Overview Reviews (163) Inventory (103)

4.6

163 Reviews

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163 Reviews of Janice Acosta

April 13, 2024

Dealership Rating

Employee Rating

Very pleasant, clean, and welcome, Explained the problem of the car gave me the hold list with the cost which was very helpful. of the car gave me the hold list with the cost which was very helpful. More

by joaquinavelez2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 14, 2024 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

March 25, 2024

Dealership Rating

Employee Rating

Janice is attentive and responsive. We are very happy with the service provided on our vehicle. Great advisor! We are very happy with the service provided on our vehicle. Great advisor! More

by Jeffrey.m.yanchek

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 25, 2024 -

Hartford Toyota responded

Jeffrey, Thank you so much for your excellent review! We are so glad that Janice had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hartford Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

March 23, 2024

Dealership Rating

Employee Rating

Very good service and experience They are always attentive and helpful Would come back again attentive and helpful Would come back again More

by gerardi

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Janice Acosta

Helpful 0

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Mar 25, 2024 -

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

March 09, 2024

Dealership Rating

Employee Rating

I have had a great experience with Toyota Hartford Toyota has excellent service- I would recommend them to family and friends has excellent service- I would recommend them to family and friends More

by Dmeuci

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Janice Acosta

Helpful 0

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Mar 10, 2024 -

Hartford Toyota responded

Thanks for sharing about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

February 29, 2024

Dealership Rating

Employee Rating

Excellent service. My car was serviced.I was kept informed of the necessary repairs on line and in person.Thanks. My car was serviced.I was kept informed of the necessary repairs on line and in person.Thanks. More

by Emily18554

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Janice Acosta

Helpful 0

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Mar 01, 2024 -

Hartford Toyota responded

Emily, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

February 15, 2024

Dealership Rating

Employee Rating

Great I just want to know about the pain of my car how is it going it going More

by joelianykiarely

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Janice Acosta

Helpful 0

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Feb 16, 2024 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience. Please call us for updates! We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

February 14, 2024

Dealership Rating

Employee Rating

Oil was changed, and the service video was informative. 3 stars because there were unnecessary repair recommendations. Good dealer! 3 stars because there were unnecessary repair recommendations. Good dealer! More

by bvaldes2000

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Janice Acosta

Helpful 0

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Feb 14, 2024 -

Hartford Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. The Team at Hartford Toyota

February 09, 2024

Dealership Rating

Employee Rating

The problem is I knew what was the problem on my vehicle with the radiator and you mechanic did nothing but yet still charge me $200 For something that I already knew that I pointed out when I first brought with the radiator and you mechanic did nothing but yet still charge me $200 For something that I already knew that I pointed out when I first brought it to your shop More

by Kencorvis

Verified Customer

Recommend Dealer

Other Employees Tagged: Janice Acosta

Helpful 0

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Feb 13, 2024 -

Hartford Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Team at Hartford Toyota

February 08, 2024

Dealership Rating

Employee Rating

They keep me up to date on services and when I needed a loaner for when my water pump needed to be replaced they were able to meet my needs. loaner for when my water pump needed to be replaced they were able to meet my needs. More

by Dave4Runner

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Janice Acosta

Helpful 0

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Feb 08, 2024 -

Hartford Toyota responded

Dave, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that met your expectations. Thank you for choosing Hartford Toyota, we look forward to having you as a valued customer for many years to come! The Team at Hartford Toyota

February 06, 2024

Dealership Rating

Employee Rating

Pick up was a bit slow in the morning (not Janice) but otherwise good Expensive but fine. I wish you took Amex! otherwise good Expensive but fine. I wish you took Amex! More

by CJF

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Janice Acosta

Helpful 0

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Feb 06, 2024 -

Hartford Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that met your expectations. Thank you for choosing Hartford Toyota, we look forward to having you as a valued customer for many years to come! The Team at Hartford Toyota

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Janice Acosta

Service Advisor

Hartford Toyota

163 Reviews of Janice Acosta

Dealership Inventory (103 Vehicles)

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