Janice Acosta
Janice Acosta at Hartford Toyota
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Janice Acosta | Page 2

Service Advisor

Hartford Toyota

135 West Service Road
Hartford, CT 06120

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4.6
164 Reviews
4.6

164 Reviews

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164 Reviews of Janice Acosta

February 06, 2024

Dealership Rating
Employee Rating

Pick up was a bit slow in the morning (not Janice) but otherwise good Expensive but fine. I wish you took Amex! More

by CJF
Recommend Dealer
Yes

Other Employees Tagged: Janice Acosta

Feb 06, 2024

Hartford Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that met your expectations. Thank you for choosing Hartford Toyota, we look forward to having you as a valued customer for many years to come! The Team at Hartford Toyota

February 01, 2024

Dealership Rating
Employee Rating

Excellent, surpassed my expectations I am new to Toyota so I was surprised when I brought my car for service and they washed it as well as performed the expected service. More

by nnebanks
Recommend Dealer
Yes

Other Employees Tagged: Janice Acosta

Feb 01, 2024

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Janice and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

January 28, 2024

Dealership Rating
Employee Rating

Good experience attention. Good experience in attention and service.a good Idea while repair the car give us a rental car. More

by rolandov62
Recommend Dealer
Yes

Other Employees Tagged: Janice Acosta

Jan 28, 2024

Hartford Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at Hartford Toyota

January 26, 2024

Dealership Rating
Employee Rating

Excellent service & great work! !! They always get the job done well and on time! More

by Ptbeau
Recommend Dealer
Yes

Other Employees Tagged: Janice Acosta

Jan 26, 2024

Hartford Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hartford Toyota! The Team at Hartford Toyota

January 22, 2024

Dealership Rating
Employee Rating

Your dealership is clean and inviting. I have never had an issue with your service department. All of your service people have been great. I have never had Janice Acosta as a service rep b More

by ocoeyay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hugo Muniz

Jan 22, 2024

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad Janice was able to help, and we hope to see you again! The Team at Hartford Toyota

January 19, 2024

Dealership Rating
Employee Rating

I was told I my brakes were grinding, to it to an independent shop , my brakes were not even halfway worn,. The inspection was going to cost $80 to take off all four wheels, I asked to rotate the tir More

by bsixer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 24, 2024

Hartford Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. The Team at Hartford Toyota

January 16, 2024

Dealership Rating
Employee Rating

Service was completed as expected and on time. I really like the digital inspection report and the communication. More

by hkwiegard
Recommend Dealer
Yes

Other Employees Tagged: Janice Acosta

Jan 16, 2024

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

January 15, 2024

Dealership Rating
Employee Rating

Janice encantadora! cada vez q vengo me quedo mas sorprendido con su conocimiento, Excellent service and communication. Gracias More

by Marco007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2024

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad Janice was able to help, and we hope to see you again! The Team at Hartford Toyota

January 15, 2024

Dealership Rating
Employee Rating

Janice was very personable and helpful. She was very on top of my case. She was very enthusiastic about her work. More

by krovetti
Recommend Dealer
Yes

Other Employees Tagged: Janice Acosta

Jan 16, 2024

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Janice here at Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

January 15, 2024

Dealership Rating
Employee Rating

Smooth process, extremely professional Hartford Toyota is a top notch dealership. I've had my vehicle serviced there for 3 years and have never had any issues More

by davidmarinelli21
Recommend Dealer
Yes

Other Employees Tagged: Janice Acosta

Jan 16, 2024

Hartford Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Team at Hartford Toyota

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