Randy Grimes

Having had poor experiences at other Honda dealers in my local West Palm area, I decided to try Holman because of their good reputation. I had to buy out the lease on my Pilot as well as have annual servi local West Palm area, I decided to try Holman because of their good reputation. I had to buy out the lease on my Pilot as well as have annual service done. Having put a dent in the tailgate, I also asked about having the body repair done. Working long hours and being over an hour away (95 traffic!), I had to go in on a Saturday to drop the car off and also do the paperwork for the lease-purchase. Bill Raymond called me to arrange my transaction in sales and handed me off to Mark London as he would be off that day. Lead advisor, Luz Rodriguez in service called me ahead of time to coordinate my service despite the fact that she would be off. She left me in the capable hands of Kevin Sanchez. When we arrived early for the service appointment on Saturday morning, Kevin was ready for us and went through our options for service, giving good advice but not being pushy. He also advised us of some recalls that were due. We agreed on the necessary service and he had a loaner car ready for me that Luz had sorted. The service transaction took way less time than we'd anticipated, and therefore sales weren't ready for us yet, so we spent an hour getting a bite to eat locally. When we returned, Nelson Reina greeted us and sales manager, Mark London got us sorted. Being a straightforward deal, Randi Greene quickly got our finance paperwork done. On Monday, the car was ready and I received a video showing what was done along with a few recommendations. The car was promptly sent over to the body shop where Marisa got me an estimate right away. I didn't forsee the car being ready so quickly, but it was done by Thursday at the agreed price. Being unable to return to the dealership until after service hours, Marisa left the key with the sales department where I was able to leave my loaner car and collect my keys, having paid the service and body invoices with convenient links sent to my phone. The car was detailed inside and out and looked like brand new! To sum up, I was able to arrange my lease purchase and service all ahead of time. I dropped off on Saturday and had my car back on Thursday having also had body and paint work done which was added on at the last minute. As a service professional for my whole working life (40+ years), I always love to experience a great business doing their work so well. This was a true team effort between new car sales, finance, service, parts and the bodyshop. Everyone kept their promises and came through to make for a fast, correctly priced and overall Top Tier experience. I will drive the hour to service my car here every time! Thank you Holman Honda TEAM! More

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Honest, professional folks respects the customer wishes and doesn't make up fees and extras to pad the price. Best experience, at a fair price. and doesn't make up fees and extras to pad the price. Best experience, at a fair price. More

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Fast, efficient, great rates. I definitely recommend them. Ask for Cesar Rivera, he was incredible and got me the car I wanted at the price I wanted. them. Ask for Cesar Rivera, he was incredible and got me the car I wanted at the price I wanted. More

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Very Helpful We very nice and helpful despite the Coronavirus challenges. Although there were a lot of documents to sign the finance gentlemen was very positive an We very nice and helpful despite the Coronavirus challenges. Although there were a lot of documents to sign the finance gentlemen was very positive and helpful. More

by COLIN17 Verified Customer Verified Customer

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Outstanding service, I love to bringing my car there . The people there is always nice to me they tell me exactly what going on with my car and what needs to be done . So in that note thank you so much fo The people there is always nice to me they tell me exactly what going on with my car and what needs to be done . So in that note thank you so much for the unbelievable service once again. More

by HAROLD_CALIXTE Verified Customer Verified Customer

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Great experience, it was easy and did not take long ago. They were also very friendly and made me feel good. Thank you for being so professional They were also very friendly and made me feel good. Thank you for being so professional More

by daiiana24 Verified Customer Verified Customer

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Awesome Service Staff Tire pressure light was on in my 2018 Honda Civic. Although I did not purchase my car at Holman Honda the staff in the Service Department were willing Tire pressure light was on in my 2018 Honda Civic. Although I did not purchase my car at Holman Honda the staff in the Service Department were willing and able to take my access the issue and resolve it within minutes before their closing time on a Saturday afternoon. Boy was I happy and impressed with the service and information that I received from Ms Jehrrie. I may be misspelling her name but she was very informative and patient in answering all of my questions as was the gentleman in the finance depart. You see my niece purchased a used vehicle from my neighbor and needed to inquire about the service warranty on a 20218 Honda Accord that had been purchased at Holman. More

by Lizburch23 Verified Customer Verified Customer

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Service and purchase your vehicle here Always a pleasure to deal with the staff. Very knowledgeable. Purchased and leased many vehicles from this dealership. Will keep coming back for more Always a pleasure to deal with the staff. Very knowledgeable. Purchased and leased many vehicles from this dealership. Will keep coming back for more great deals. More

by SSYCOHONDA Verified Customer Verified Customer

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Sales and service was great and the truck is beautiful everything I need that was taken care of right away for me and thank you guys so much for everything everything I need that was taken care of right away for me and thank you guys so much for everything More

by duberger0361 Verified Customer Verified Customer

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Excellent Service Always excellent service, been going there for years would not think of going anywhere else. Mark Hartman, Tom Ryan & Harry Figueroa are honest, profe Always excellent service, been going there for years would not think of going anywhere else. Mark Hartman, Tom Ryan & Harry Figueroa are honest, professional, knowledgeable and the best at what they do! More

by TERRISAX1 Verified Customer Verified Customer

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