Ralph Ruiz
Ralph Ruiz at Premier Subaru
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Ralph Ruiz | Page 4

Certified Subaru Product Consultant

Premier Subaru

155 North Main Street
Branford, CT 06405

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4.9
60 Reviews
4.9

60 Reviews

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60 Reviews of Ralph Ruiz

November 14, 2022

Dealership Rating
Employee Rating

Premier Subaru lives up to it name in every category - Sales, the Financial component, answering all questions the buyer asks and informing the buyer about all aspects of how the vehicle operates as t More

by sparkle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 18, 2022

Premier Subaru responded

Sparkle, thank you for your kind review; we are happy to pass along your comments to the team here at Premier Subaru! We appreciate your positive review about your recent experience with us!

Nov 14, 2022

sparkle responded

Would certainly recommend Premier Subaru to anyone wanting to buy a new car, and highly recommend the Subaru vehicle as I just bought my third subaru. They are reliable, excellent in winter weather, and stand the test of time.

Nov 15, 2022

sparkle responded

That sums it up.I

November 06, 2022

Dealership Rating
Employee Rating

I had a great experience working with sales consultant Ralph he was so patient and knowledgeable. I am also thankful to the financial service manager Jack he explained everything. By the time I left the d More

by cin_torr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Marino, Jack Basciano

Nov 09, 2022

Premier Subaru responded

Cin_torr, thank you for your kind review; we are happy to pass along your comments to the team here at Premier Subaru!

November 04, 2022

Dealership Rating
Employee Rating

Working with Taylor was a total delight. She eased my nerves about leasing a car. Very informative and tried and did find a car and color I was looking for. More

by rockinrobin120
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2022

Premier Subaru responded

Rockinrobin120, thank you for your kind review; we are happy to pass along your comments to the team here at Premier Subaru!

October 19, 2022

Dealership Rating
Employee Rating

Honest deal. Representative and manager worked hard to get us the best deal. They also checked in with us even days after the purchase. More

by Jriv3344
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2022

Premier Subaru responded

Congratulations @Jriv3344 for your five star review of the Premier Subaru Team. Thank you for your business and your confidence!

September 23, 2022

Dealership Rating
Employee Rating

Enjoyed my experience, they were nice and timely in responses, simple process and I am enjoying my outback More

by ALBERTDO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2022

Premier Subaru responded

@Albertdo - we are glad you are enjoying that Outback. The Premier Subaru team is very happy to have you as a member of our family.

September 16, 2022

Dealership Rating
Employee Rating

Excellent staff and facilities, always a pleasure to go there. I would recommend them to anyone More

by Evblack22
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil Eininger

Sep 19, 2022

Premier Subaru responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 06, 2022

Dealership Rating
Employee Rating

This was my first car buying experience in over 12 years and I was nervous. I was fortunate to be treated well from my first phone call to Taylor H. helping me find vehicle that met my needs to check in pho More

by DLC825
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2022

Premier Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

September 01, 2022

Dealership Rating
Employee Rating

Many people told be this dealership was better than the one in my hometown. I am not convinced. Be aware they will pressure you into buying extended warranties you do not need and then you will not know wh More

by tamps66
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 02, 2022

Premier Subaru responded

We are sorry to hear of your thoughts of your experience. Rick Marino, our General Sales Manager, has reached out to you via phone and email in order to have a conversation with you and, invite you back to our store to review everything. We want you 100% comfortable and confident in your purchase. Please be so kind as to respond to Rick with a convenient time for a call or a visit. Thank you - and, we truly want you to join the thousands of other Premier raving fans.

Sep 06, 2022

Premier Subaru responded

Phillip is on his way to see you.

Sep 06, 2022

tamps66 responded

I am currently in the service waiting room. Had problems on Sunday. I am available to speak on the phone Thursday or Friday. My phone is 203-376-8484. Lind Tampellini

August 31, 2022

Dealership Rating
Employee Rating

This car dealership was awesome,Ralph was professional and very helpful. We were their for a test drive only. Love my newer used car Ford edge the staff were great also did not feel pressured at all. Awes More

by dlbbroadhurst
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andi Vilches , Phil Eininger, Rachel Kuhr

Sep 05, 2022

Premier Subaru responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 29, 2022

Dealership Rating
Employee Rating

Everything was smooth and easy. No pressure just a lot of great information to help us make our decision. One of the best car buying experiences I’ve had. More

by CARHAN4
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jack Basciano

Sep 01, 2022

Premier Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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