Rafael Ramirez | Page 73

Great service, extremely friendly, and super quick. Rafael explained everything to me and made me feel extremely comfortable. He also set me up with a membership plan, allowing me to get great deals an Rafael explained everything to me and made me feel extremely comfortable. He also set me up with a membership plan, allowing me to get great deals and cheap service. I will definitely be returning to this Courtesy Chevrolet. More

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I have been working with Rafael Ramirez for the last two years or so on both of the Chevrolet vehicles I own. Both were purchased new from Courtesy Chevrolet, and I have purchased several from Courtesy in t years or so on both of the Chevrolet vehicles I own. Both were purchased new from Courtesy Chevrolet, and I have purchased several from Courtesy in the past. Rafael has solved every issue I have had with these cars in a fast, efficient, fair and friendly manner. He LISTENS to my complaints and solves the problem. No putting me off, no trying to direct me somewhere else, no not taking responsibility for the problems, just fixing my car or truck and returning it to me in better condition than when I dropped it off. One of the vehicles is a 2008. There were two issues that I had been complaining about since the truck was new. I brought the defects up every time I brought the truck in for an oil change or service. Each time I was told to either call the GM Customer Care phone number and ask for help, or that the problem did not appear at the time the truck was in for service, despite me having photographic evidence. The FIRST time I mentioned these issues to Rafael, he repaired the problems without hesitation. In fact the problem with my navigation system was solved while he had the truck in for an oil change, and it really was a complete surprise to me. Now that's SERVICE! On a few occasions I have asked Rafael for advice on older Chevrolet products I own, and he has been very helpful. I know several single women that I have recommended to Rafael. They tell me they feel very comfortable working with Rafael. They know that he won't take advantage of them, and they tell their friends about him and the service they receive from Courtesy Chevrolet. I could go on about Rafael, but I hope that someone knows that he is, in my opinion, a very knowledgeable service advisor and a valuable employee. More

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very happy when Rafael is taking care of me! He is the best!!! He always manages to get me in and out in a timely manner and he is very receptive to car problems and listening to the customers. best!!! He always manages to get me in and out in a timely manner and he is very receptive to car problems and listening to the customers. More

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I am very happy and extremely satisfied with the service that I received today from Rafael Ramirez. Very professional, honest and informative. I have now made Courtesy Chevy the only place to work on my veh that I received today from Rafael Ramirez. Very professional, honest and informative. I have now made Courtesy Chevy the only place to work on my vehicle. I highly recommend them to everyone! More

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Rafeal was excellent. I came in for an oil change and they found a leak in my oil pan and got it corrected quickly as my warranty was expiring. Rafael was very friendly and professional through the enti they found a leak in my oil pan and got it corrected quickly as my warranty was expiring. Rafael was very friendly and professional through the entire service and even put me in a rental car for the day. I'll be sure to see Rafael at Courtesy Chevrolet again. More

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I always get great services from Rafael and the quote is always what the final bill is. I have been a loyal customer of Chevrolet for over 30 years. All of my last 3 cars have been purchased from this dea always what the final bill is. I have been a loyal customer of Chevrolet for over 30 years. All of my last 3 cars have been purchased from this dealership. The reason I keep coming back is because of the service and no pressure sales. Thank you Rafael for your continued good service. Patti Carr More

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Great Service, very friendly, very helpful. They explain everything they are doing before they do it. They make it easy to bring your car in for service, easy appointment process and Fast ! everything they are doing before they do it. They make it easy to bring your car in for service, easy appointment process and Fast ! More

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Rafael has been my service rep as far back as I can remember. Courteous but straight to the point and never have been given me any reason to find any other. I strongly recommend him all the way. remember. Courteous but straight to the point and never have been given me any reason to find any other. I strongly recommend him all the way. More

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I really enjoy bring my car here. Everyone I have worked with is friendly, knowledgeable, and I really trust these people to not take advantage of me. I have never had a problem with the work they have don with is friendly, knowledgeable, and I really trust these people to not take advantage of me. I have never had a problem with the work they have done - and it's always on time -- When it took over one day, they worked with me on getting a rental. I really like that. Great Job. More

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Rafael is an all around Awesome guy! I just recently moved to San Diego this past firday March 9th 2012, and unfortunately had to take a trip to the dealership. Rafael wasted no time getting my car chec moved to San Diego this past firday March 9th 2012, and unfortunately had to take a trip to the dealership. Rafael wasted no time getting my car checked in for service and getting me rental to get back and forth to work. There were unknown issues aside from what I brought vehicl in for, found within my vehicle and quickly addressed thanks to Rafael and his team over at Courtesy Chevrolet. Thank you Rafael! you definitely put the "Courtesty" in Courtest Chevrolet! Thanks again! More

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