Rachide Reese
Rachide Reese at Groove Subaru
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Rachide Reese | Page 3

Service Advisor

Groove Subaru

5300 S Broadway
Englewood, CO 80113

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4.7
90 Reviews
4.7

90 Reviews

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90 Reviews of Rachide Reese

September 16, 2023

Dealership Rating
Employee Rating

Pleasant staff. Efficient process. Easy scheduling. Patient and responsive. Full report at check out. Good follow through. More

by sehrtnlee
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

September 16, 2023

Dealership Rating
Employee Rating

Excellent technicians and manager. They were very nice and polite to me! Thank you so much! More

by allie.ahern
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

September 11, 2023

Dealership Rating
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Great service, super helpful. Rachide went above and beyond. Will be returning to this dealer for everything due to our great service. More

by lacyroselyons
Service Price Transparency
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Recommend Dealer
Yes

September 08, 2023

Dealership Rating
Employee Rating

Groove Subaru is both highly competent and efficient, I highly recommend it for car service More

by cam.schubert
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brett Tossie, Ron Baca

August 31, 2023

Dealership Rating
Employee Rating

Worst car buying experience ever. The salesmen were patronizing and terrible (I'm a woman). Go anywhere else. More

by Never again
Service Price Transparency
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Recommend Dealer
No
Aug 31, 2023

Groove Subaru responded

I would be happy to discuss any of your concerns with our store and processes here. Please email me bcarlson@grooveauto.com My name is Brenden and I'm the General Manager of the store. I am sorry your experience did not meet your expectations. Rachide is one of our service advisors, he is not in sales. Was this a sales or service related concern?

August 20, 2023

Dealership Rating
Employee Rating

Rachide Reese did a great job communicating with pertinent and timely information as much as he could but the dealership was a little slow to finish the job. Of course, the cost of what was done More

by thesawtooth
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Baca

July 28, 2023

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Employee Rating

Very responsive. Very helpful. Listen to what the problem was and solved it quickly. Fantastic follow-up. More

by aspenjeff
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

July 28, 2023

Dealership Rating
Employee Rating

It was easy to schedule. I consistently receive quality service. They send prompt notifications via text. More

by DLGOODWIN17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Tossie

July 07, 2023

Dealership Rating
Employee Rating

They went above and beyond, especially when we realized there had been a miscommunication about timing for the work to be done. More

by adelaflores
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

July 04, 2023

Dealership Rating
Employee Rating

Very friendly and efficient service. My service only took about half the time they originally estimated. Free round trip Lyft! More

by jnt1023
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sophia Blouch

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