Rachelle Long
Rachelle Long at Gosch Ford Temecula
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Rachelle Long

Service Manager

Gosch Ford Temecula

26895 Ynez Rd
Temecula, CA 92591

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5.0
555 Reviews

Dealership Experience

11 yrs, 7 mos

Industry Experience

30 yrs

Languages Spoken

English English

Spanish Spanish

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5.0

555 Reviews

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555 Reviews of Rachelle Long

April 24, 2024

Dealership Rating
Employee Rating

The service department is great. They are very friendly and helpful. They truly care about their customers. They take care of you like family. Thank you. More

by Marcos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymond Quintero

Apr 24, 2024

Gosch Ford Temecula responded

Marcos, it's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

April 15, 2024

Dealership Rating
Employee Rating

The service department is great! From the porters , writers and mechanics. They always take care of my car and I am very happy! Thank you GOScH Ford Temecula. More

by Gino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymond Quintero

Apr 16, 2024

Gosch Ford Temecula responded

Gino, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

April 15, 2024

Dealership Rating
Employee Rating

Great experience, Samantha Masuguchi was very informative and friendly and kept me updated on what was going on with my vehicle throughout the whole process. Will continue to come back for all my service nee More

by Pricemark634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Masuguchi, Kayla Price

Apr 16, 2024

Gosch Ford Temecula responded

Thank you for the kind words for Samantha and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Jason Noble General Manager

April 15, 2024

Dealership Rating
Employee Rating

Gosch Ford Temecula is the best. The express service got me out in less than an hour. Rachelle is the most helpful person and understands the importance of getting my vehicle back qu More

by J.Lu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Castellon

Apr 16, 2024

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rachelle met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

April 15, 2024

Dealership Rating
Employee Rating

Chris is awesome! He is kind and helpful. He always make sure that my vehicle is ready on time. Thank you Gosch Ford Temecula. I will be back. More

by Ismael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Vecchi

Apr 16, 2024

Gosch Ford Temecula responded

It's great to hear that Chris was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

April 15, 2024

Dealership Rating
Employee Rating

The whole service team is awesome. Rachelle is the our go to for our Fords for our last 20 years. She truly is an asset to this dealership. More

by Wyatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymond Quintero

Apr 16, 2024

Gosch Ford Temecula responded

Thank you, Wyatt, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rachelle and our team, and we look forward to working with you again. Jason Noble General Manager

April 15, 2024

Dealership Rating
Employee Rating

The express team and Rachelle are the best. They finished my vehicle quicker than I thought. I appreciate the sense of urgency. Thank you Gosch Ford Temecula. More

by Richy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymond Quintero

Apr 17, 2024

Gosch Ford Temecula responded

Thanks, Richy, for sharing about your experience with Rachelle here at Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

April 09, 2024

Dealership Rating
Employee Rating

Service was completed in a timely manner. I was also informed of the near term service requirements. More

by Rdelliott0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Lopez, Joseph Britton

Apr 09, 2024

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

March 26, 2024

Dealership Rating
Employee Rating

Kenn was awesome! He took care of all of my concerns. He provided great service! More

by jkaufold
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson

Mar 26, 2024

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that Kenn had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

March 07, 2024

Dealership Rating
Employee Rating

Great service experience everytime I would highly recommend taking your vehicle to Gosch ford Temecula More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2024

Gosch Ford Temecula responded

Thanks, Brian, for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

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