RYAN THOMPSON | Page 3

What a surprising pleasure it was to purchase a vehicle from this dealership! Living over 2 hours away did not stop me from negotiating and finalizing a deal before even stepping on their lot, even with m from this dealership! Living over 2 hours away did not stop me from negotiating and finalizing a deal before even stepping on their lot, even with my trade in. We were treated like royalty after arriving to complete paperwork and take possession. Personal tutorial with how everything works on the vehicle. I got a great deal! More

by TERRYPYLES66 Verified Customer Verified Customer

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I recently bought a QX50 as well as had my QX55 serviced for a punctured tire. The service department got me in ASAP and even did some routine maintenance (oil/tire rotation) while they had it up. I really for a punctured tire. The service department got me in ASAP and even did some routine maintenance (oil/tire rotation) while they had it up. I really appreciate the very fast, very courteous and expert service. I've bought 4 cars from this Infiniti dealership. Top notch people in all areas. I am bad with names and can't remember each person I interacted with. The Service guys on the QX55 were excellent. The Sales guys on the QX50 were also excellent. My next car purchase will be another Infiniti from this dealership. More

by AUGUSTOCATALAN Verified Customer Verified Customer

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We had an outstanding experience at Infiniti of Cincinnati. They were the only dealership we visited that truly seemed interested in our business and treated us with a high level of professionalis Cincinnati. They were the only dealership we visited that truly seemed interested in our business and treated us with a high level of professionalism, respect, and courtesy throughout the entire process. James Tatum is an outstanding sales professional. He was the first salesperson to call us and wanted to actually earn our business. He was extremely friendly, helpful, and energetic from the very start. We were going to buy a Lexus and were just thinking about Infiniti as a second choice. James made us change our mind and was heavily invested in the sale as well as making sure we had what we requested. Darrin Penrod did an excellent job of supporting the sale and discussing the financial arrangements. Darrin did something no other dealership did, which was followup during the sale and actually evaluate the numbers after we visited. No other dealership followed through on what they said there going to do after we left, except Darrin. Darrin was also very professional and friendly, always greeting us ever time we came to the dealership making us feel welcome and appreciated. Darrin also followed up with a nice phone call after the sale reminding us they are there for us whenever we need them. Both Darrin and James were unique in that they never made us feel like we were buying the lowest cost vehicle they sell. In fact, the opposite was true. They must us feel like we were purchasing their most expensive vehicle. This was exactly the opposite of the experience we had at other dealerships. Finally, on the day we picked up the car, the other staff were just as great. Derek Ogletree, Ryan Thompson, and Javion Cook all assisted and were extremely professional and helpful. We have purchased several vehicles throughout our life and visited numerous dealerships. None have been better than Infiniti of Cincinnati. We would not hesitate to purchase another vehicle from them, look forward to having our vehicle serviced there, and would recommend them to anyone. More

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We have been customers since 2011. Infiniti of Cincinnati has provided excellent customer service of the years. Infiniti of Cincinnati has provided excellent customer service of the years. More

by KM.HESENER Verified Customer Verified Customer

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It was a great buying experience. It was fast and explained things well. Salesperson was good. It was fast and explained things well. Salesperson was good. More

by adarsh.augustine Verified Customer Verified Customer

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Jenn really focused on what I wanted and not just getting a sale! I really appreciated everyone working in my favor! Thanks also to Vince and the finance guy for being so thorough with information and pricin a sale! I really appreciated everyone working in my favor! Thanks also to Vince and the finance guy for being so thorough with information and pricing! More

by KRISTIKOLLECTIONS Verified Customer Verified Customer

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Ryan remembered what I wanted even a year later and worked with me for the best worked with me for the best More

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Best dealership, everyone was friendly and gave good service. It was smooth and easy purchase. service. It was smooth and easy purchase. More

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I was pleased with the service and the fact that I was able to get a car for the duration of service. able to get a car for the duration of service. More

by NANCYJMETZNER Verified Customer Verified Customer

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My husband and I had an awesome experience purchasing our QX60 from salesman Ryan Thompson. And the rest of the staff including Dan and Vince were very helpful also, QX60 from salesman Ryan Thompson. And the rest of the staff including Dan and Vince were very helpful also, More

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