DEREK OGLETREE

Cori, Ryan, Jacob and Derek at Infiniti of Cincinnati were incredibly professional, proficient and efficient helping me buy QX80 for my family. Cori made the online sales process incredibly easy. Jacob p were incredibly professional, proficient and efficient helping me buy QX80 for my family. Cori made the online sales process incredibly easy. Jacob picked me up at the airport and transported me to the dealership. Ryan helped me complete all of the paperwork in less than 45 minutes. The car is a 2021 so it's used but Infiniti of Cincinnati made it look brand new when picked it up. Talking with Derek, I appreciated his focus and dedication on excellence in operations and service. It was clear the culture at Infiniti of Cincinnati is in line with Derek's focus. From my family to Cori, Ryan, Jacob and Derek...thank you! More

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Great to work with. Cared about me . Listened to my requests got me a deal with everything that I asked for. Abe, Derek and Ryan were all awesome. Cared about me . Listened to my requests got me a deal with everything that I asked for. Abe, Derek and Ryan were all awesome. More

by awwyent Verified Customer Verified Customer

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When I got a flat tire and needed to replace my tire(s), Evan helped me choose the new tires. Evan was competent as well as friendly. They also cleaned the inside of my car. I would definitely choose Evan t Evan helped me choose the new tires. Evan was competent as well as friendly. They also cleaned the inside of my car. I would definitely choose Evan to be my “service person” the next time I need service again. More

by SUSANIYOHA Verified Customer Verified Customer

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Evan was competent, friendly, and helpful. He kept me informed of progress. And he reminded me to fill the tank when returning the car. He kept me informed of progress. And he reminded me to fill the tank when returning the car. More

by SUSANIYOHA Verified Customer Verified Customer

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Infiniti of Cincinnati is the best Thank You! For always going over and beyond expectations ! For always going over and beyond expectations ! More

by DENNISW2 Verified Customer Verified Customer

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Dan Murphy always schedules any maintenance expeditiously for my husband and me. We are both Infiniti owners and have been for years. The service and quality of the cars keep us coming back. for my husband and me. We are both Infiniti owners and have been for years. The service and quality of the cars keep us coming back. More

by MBISHOP21 Verified Customer Verified Customer

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I recently bought a QX50 as well as had my QX55 serviced for a punctured tire. The service department got me in ASAP and even did some routine maintenance (oil/tire rotation) while they had it up. I really for a punctured tire. The service department got me in ASAP and even did some routine maintenance (oil/tire rotation) while they had it up. I really appreciate the very fast, very courteous and expert service. I've bought 4 cars from this Infiniti dealership. Top notch people in all areas. I am bad with names and can't remember each person I interacted with. The Service guys on the QX55 were excellent. The Sales guys on the QX50 were also excellent. My next car purchase will be another Infiniti from this dealership. More

by AUGUSTOCATALAN Verified Customer Verified Customer

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We had an outstanding experience at Infiniti of Cincinnati. They were the only dealership we visited that truly seemed interested in our business and treated us with a high level of professionalis Cincinnati. They were the only dealership we visited that truly seemed interested in our business and treated us with a high level of professionalism, respect, and courtesy throughout the entire process. James Tatum is an outstanding sales professional. He was the first salesperson to call us and wanted to actually earn our business. He was extremely friendly, helpful, and energetic from the very start. We were going to buy a Lexus and were just thinking about Infiniti as a second choice. James made us change our mind and was heavily invested in the sale as well as making sure we had what we requested. Darrin Penrod did an excellent job of supporting the sale and discussing the financial arrangements. Darrin did something no other dealership did, which was followup during the sale and actually evaluate the numbers after we visited. No other dealership followed through on what they said there going to do after we left, except Darrin. Darrin was also very professional and friendly, always greeting us ever time we came to the dealership making us feel welcome and appreciated. Darrin also followed up with a nice phone call after the sale reminding us they are there for us whenever we need them. Both Darrin and James were unique in that they never made us feel like we were buying the lowest cost vehicle they sell. In fact, the opposite was true. They must us feel like we were purchasing their most expensive vehicle. This was exactly the opposite of the experience we had at other dealerships. Finally, on the day we picked up the car, the other staff were just as great. Derek Ogletree, Ryan Thompson, and Javion Cook all assisted and were extremely professional and helpful. We have purchased several vehicles throughout our life and visited numerous dealerships. None have been better than Infiniti of Cincinnati. We would not hesitate to purchase another vehicle from them, look forward to having our vehicle serviced there, and would recommend them to anyone. More

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My wife and I couldn't have asked for a better experience than the one we had at Infiniti of Cincinnati. Shawn was incredible as he was able to answer all of our questions, educate us on things we didn't rea than the one we had at Infiniti of Cincinnati. Shawn was incredible as he was able to answer all of our questions, educate us on things we didn't realize through research, and made the experience seamless. Darren made us feel like family from the moment we walked through the doors and Derek was extremely helpful in Finance. We cannot speak highly enough of our experience. We will never go anywhere else! More

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Great salesmen and true professionals at informing me about all the features of their vehicles. about all the features of their vehicles. More

by ALDRANZ Verified Customer Verified Customer

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