Prince Ash | Page 3

Very friendly and helpful during the whole process of buying a new car. Will recommend them to friends and family. Loved their selection to choose from. buying a new car. Will recommend them to friends and family. Loved their selection to choose from. More

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When the GSM tells you "I've been in the business 75 years" , you can already tell they don't know what they're clearly talking about. I have never had worse customer service than the GSM of this dealership in , you can already tell they don't know what they're clearly talking about. I have never had worse customer service than the GSM of this dealership in my life. When I state I have a problem with his (ADAM) service and he fights me on my opinion, clearly he should not be a manager. When I tell you that you have not called me once over the phone or directly spoken to the customer that is BUYING A CAR, you make your dealership look ridiculous. Fights me on why a "e-check" through paypal, the system the asked me to use for a downpayment, is taking long, well that's because its a check and there are processing days. A month into buying a car, and they have yet to send me my BoS, and have failed to register my car, especially when I was asked if I'd like for them to take care of it, and their fee was included in my payment. Absolutely worst service and does not know the intricacies of running their own business. For full disclosure, the problem is with the Manager, Adam Ramer. On the other hand, Prince (salesperson) has been nothing but a delight and attentive through this whole process. A month into this deal and the only person that has reached out to me has been Prince. Not once has the manager of a dealership not spoken to a customer who bought a car. YIKES. More

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easy to work with and they got me to a price I could afford. shopped online and found the truck I needed and they worked with me and took care of me , and with everything going on in the world today covid 19 res shopped online and found the truck I needed and they worked with me and took care of me , and with everything going on in the world today covid 19 restrictions they were all there for me, to get me going. no hassles just taking care of me. I live in Mississippi and it is a good drive over to them, I really feel I will be back to shop again with hill Kelly Dodge. More

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I'll never buy a car from anyone else again! Mike Glover is 100% the best salesman on earth. He genuinely cares about his customers and their well-being. Everyone is treated like family! is 100% the best salesman on earth. He genuinely cares about his customers and their well-being. Everyone is treated like family! More

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Sales man Great , Finance Manager rude, arrogant, Salesman Prince Ash was great, very considerate, very knowledgeable, highly recommend him. Finance manager rude, arrogant, insulting., if he had bee Salesman Prince Ash was great, very considerate, very knowledgeable, highly recommend him. Finance manager rude, arrogant, insulting., if he had been different and tried harder to reduce price EVEN A LITTLE BIT we would have purchased. But we will NEVER USE Hill Kelly again. Wish now we had not purchased our new showroom 2017 Dodge Citadel from them. We have purchased 3 new vehicles from them plus a few used ones over the years. More

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