Preston Hedge
Preston Hedge at Southern Team Nissan of New River Valley
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Preston Hedge | Page 2

Service Manager

Southern Team Nissan of New River Valley

2130 N Franklin St
Christiansburg, VA 24073

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4.9
160 Reviews
4.9

160 Reviews

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160 Reviews of Preston Hedge

May 29, 2024

Dealership Rating
Employee Rating

Employees are ver nice to work with. Preston has always made sure my car is taken care of as quickly as possible. Very good experience every time. Thank you. More

by mimi63.ds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 27, 2024

Dealership Rating
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I've always had excellent service with Preston and this Nissan dealership. Very quick at getting you in and out. More

by plmemitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Nardo, Mike Handy

May 26, 2024

Dealership Rating
Employee Rating

The customer service was great! They did service on my car quickly and communicated well. More

by abby8173
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

May 26, 2024

Dealership Rating
Employee Rating

Courteous staff very helpful and knowledgeable always keep appointments on time . Never had a complaint above any service work they have done More

by Nelson671016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Handy

May 26, 2024

Dealership Rating
Employee Rating

I was very pleased with the pleasant interaction with Preston Hedge. He was both helpful and polite. More

by CLARKLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 25, 2024

Dealership Rating
Employee Rating

While traveling for work, the adjustment mechanism on my driver's seat malfunctioned. I'm short, so I desperately need to be able to adjust the seat to drive safely and comfortably. I called the service cen More

by girlsouth71
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

May 24, 2024

Dealership Rating
Employee Rating

I am so impressed with Preston in the service department. My air conditioner was was out and Preston recognized the urgency and worked me in so I could resolve my situation. Preston and the tea More

by PARIRVIN
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Fox

May 24, 2024

Dealership Rating
Employee Rating

Southern Team Nissan is very professional from the sales team to the service team. Very knowledgeable about the product they use and Sale. More

by Funatlake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Fox, Mike Handy

May 24, 2024

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 24, 2024

Dealership Rating
Employee Rating

Greeted promptly when I arrived. Service personal was helpful and courteous. Vehicle ready when promised More

by Tonyparrish69
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

May 23, 2024

Dealership Rating
Employee Rating

Very disappointed in service technicians performance, on my Sentra service last month he did not tighten my oil cap which created a leak of oil under car. Could have been catastrophic if I did not get resol More

by WALTDRAGUS
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Fox, Mike Handy

May 24, 2024

Southern Team Nissan of New River Valley responded

Walt. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

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