Preston Hedge
Preston Hedge at Southern Team Nissan of New River Valley
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Preston Hedge

Service Manager

Southern Team Nissan of New River Valley

2130 N Franklin St
Christiansburg, VA 24073

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4.9
134 Reviews
4.9

134 Reviews

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134 Reviews of Preston Hedge

May 19, 2024

Dealership Rating
Employee Rating

I used to be an ASE Certified Nissan Auto Technician at this very dealership over 20 years ago.. & nothing has changed since the change of ownership. Still a 100% A+ positive experience every time I visit. More

by Hospdzastr
Recommend Dealer
Yes

Other Employees Tagged: Mike Fox, Mike Handy , Raymond Bittenger. Parts

May 18, 2024

Dealership Rating
Employee Rating

Waited over 2 1/2 hours on my car. Almost 2 hours before they came to tell me what needed to be done. More

by EABEAR3
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

May 17, 2024

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Reliable effective efficient trustworthy and friendly service. I am sold on NIssan because of the service provided here, not because of the vehicle brand. However, I remain disappointed that the NIssan J More

by E. Scott Geller
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike Fox, Mike Handy

May 17, 2024

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 17, 2024

Dealership Rating
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I have coming here for several years and have only received excellent service. Mike Handy and Preston Hedge are exceptional employees. More

by SHELBYJEANM
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike Fox, Mike Handy

May 17, 2024

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 17, 2024

Dealership Rating
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Polite, professional, on time and did a great job. not much more to say. I would definitely buy a car from them again.. More

by CALIEGIRL57
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Handy

May 17, 2024

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 16, 2024

Dealership Rating
Employee Rating

I had a great experience getting my vehicle inspected. The waiting room was comfortable and the service prompt Everyone was corfial, More

by askphstor1
Recommend Dealer
Yes
May 16, 2024

Southern Team Nissan of New River Valley responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 16, 2024

Dealership Rating
Employee Rating

Customer Service is THE BEST! ! Always willing to help and goes the extra step to make share our vehicles are in tip top shape. Trust them completely. More

by VA1BIGDOG
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Handy

May 16, 2024

Southern Team Nissan of New River Valley responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 15, 2024

Dealership Rating
Employee Rating

We drove in bay area, they were very efficient getting info. He directed to waiting room, said they would cone out to ket us know when vehicle was completed. Great people, great service. Thank you, Na More

by NAHEEL59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2024

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 15, 2024

Dealership Rating
Employee Rating

Mike and Preston are top notch. The whole service department is. Price is great and try to get you in and done as quick as possible. More

by BRIANKIPPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Handy

May 15, 2024

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 12, 2024

Dealership Rating
Employee Rating

We have been coming to this dealership for many years & always find the service & service employees exceptional. More

by DONDEBMC
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Handy

May 14, 2024

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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