Phil Pettus | Page 35

Phil worked with my wife and I over a period of Phil worked with my wife and I over a period of approximately 8-10 weeks and maintained his professionalism and courtesy despite our uncertainty over Phil worked with my wife and I over a period of approximately 8-10 weeks and maintained his professionalism and courtesy despite our uncertainty over which vehicle we wanted. The day of purchase was a Sunday and we arrived mid-afternoon in the midst of a raging thunderstorm. We explored numerous options with Phil, and by the time we made a decision, it was past closing time. Nevertheless, Phil and Tommy hung with us to the closure of the purchase. By this time it was well past closing time. Despite our repeated apologies for keeping them from their families, Phil and Tommy reassured us they were only doing their job. Their commitment to customer satisfaction was above the call of duty. We will definitely return to Kelly Ford for future automotive needs. Lew and Teri Jamieson Viera, Florida More

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My used car purchase with Kelley Ford, and Phil Pettus went smooth and met or exceeded my expectations for an internet car purchase. Things went as follows: Found a car that met my search criteria on went smooth and met or exceeded my expectations for an internet car purchase. Things went as follows: Found a car that met my search criteria on AutoTrader at Kelly Ford, went to their dealership website, and the car had just been reduced $1000 below the price on autotrader. Emailed them at 12:30am on 07/04/2012 to verify if the car was available, and asking for the price, including all dealer/documentary fees, minus the tax&tag. Phil responded to my email at 7:30am, with the internet/website price, plus their dealer fee. I asked him to verify that the price he sent me plus tax&tag was going to be what I paid if I purchased the car today, and at 9:30am, 1/2 after the dealer opened for the day, Phil responded back that the deal was written up by his sales manager, and the price was what he sent at 7:30am. Made it to Kelley Ford at 2:00pm, test drove the car, had some food&soda (they were having a 4th of July cookout), signed the sales documents(pricing exactly as promised), and at 4:00pm, was driving my 2011 mustang home. Since I live 120 miles from Kelley, the time to drive there was more than the actual time spent at the dealer. If you want to purchase your car using the internet sales paradigm, then going with Phil and Kelly Ford is the way to go. I had contacted other dealership internet sales before finding a car at Kelley, and none of them seemed to get the idea of an online sale...with the other dealers, their online sales seemed geared toward getting you into the dealership to start the classic in store purchase, a long and frustrating process, for me the buyer. As the first line of this review says, my purchase with Kelley Ford met or exceeded all of my expectations for an internet purchase, and even the little things you expect from a classic in store purchase, like food, beverages, and a full tank of gas were provided. Thanks again for a great purchase, John More

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This was the second car I purchased from Phil. I liked how he worked with me the first time so it was easy to ask for him again. He understood my position and why I was trading cars and with that, we were how he worked with me the first time so it was easy to ask for him again. He understood my position and why I was trading cars and with that, we were able to agree on a price. I am happy with my purchase and would ask for him a third time if it comes to that. I would also recommend him to my friends. More

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It was a great experience buying my 2013 Mustang from Kelly Ford! Phil P was wonderful! Sal helped me to get the car I wanted. Tommy in finance was very pleasant and efficient, I was in & out of finance Kelly Ford! Phil P was wonderful! Sal helped me to get the car I wanted. Tommy in finance was very pleasant and efficient, I was in & out of finance in no time. This is the second Mustang that I bought form Kelly Ford and will definitely buy from them again!!! More

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Phil Pettus answered our internet inquiry regarding a new Ford Explorer. We looked at both 2012 & 2013 models, but Phil was able to find a 2012 in Miami with the options we were looking for and he worked wi Ford Explorer. We looked at both 2012 & 2013 models, but Phil was able to find a 2012 in Miami with the options we were looking for and he worked with us on pricing to get the lowest price possible. Phil was very helpful helping us get oriented to our new Explorer. We are very satisfied with our new Explorer. More

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This is the third car I have purchased at Kelly Ford over the last five years. Every time the experience gets better. It is a hassle free experience with knowledgeable people. My sales consultant, Phil Pe the last five years. Every time the experience gets better. It is a hassle free experience with knowledgeable people. My sales consultant, Phil Pettus, was great to deal with. He listened to my needs and what I was looking for and came through with the SUV I wanted at a very good price. All of the people I dealt with were sincerely appreciative to receive my business. I would highly recommend the dealership for the purchase of a new vehicle. I think it is a great combination - quality innovative cars Ford is now producing with knowledgeable good people selling the cars at Kelly Ford. Thank you very much!!! More

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Phil made the purchase process totally painless. I got a great deal and the vehicle is awesome. I will recommend Phil to my friends and family Thanks great deal and the vehicle is awesome. I will recommend Phil to my friends and family Thanks More

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Excellent service from Phil Pettus and Tommy Emery, little disappointed with Sal Amore, and his telling me my insurance would definitly go down and NOT. little disappointed with Sal Amore, and his telling me my insurance would definitly go down and NOT. More

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My search for a new vehicle started with the Ford Motor website. I wanted a dealer close by and chose Kelly Ford. I then went online, checked out all of the specials offered and connected with Phil Pettu website. I wanted a dealer close by and chose Kelly Ford. I then went online, checked out all of the specials offered and connected with Phil Pettus. He provided me with the exact automobile that I was looking for and saw that all of my needs were met and fulfilled. Dan Davis explained all of the finance information that I needed to know and I drove out of the dealership with the car of - my dreams! Thanks Phil. I would highly recommend the dealership and their staff!!!! Friendly, courteous and honest. More

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My experience began with a online inquiry in the evening to driving a new car by the next afternoon. Every contact at Kelly Ford was terrific in all aspects. The sales staff Tommy and Phil answered all of m to driving a new car by the next afternoon. Every contact at Kelly Ford was terrific in all aspects. The sales staff Tommy and Phil answered all of my questions completely. Then Dan in finance made sure I felt secure in my purchase and I drove out of Kelly Ford very happy! I will gladly return next time I need a car and also will share my experience with family and friends! More

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