Peter Yang | Page 2

They were very friendly and paid good attention to my needs. David was very good. needs. David was very good. More

by egbartchy Verified Customer Verified Customer

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Diamond was knowledgeable, friendly and professional. He communicated updates on the status of the vehicle we purchased in a timely manner! He communicated updates on the status of the vehicle we purchased in a timely manner! More

by bellmb Verified Customer Verified Customer

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While I ultimately decided to buy my vehicle from this dealership, my expectations were not entirely met based on both the reviews and the firsthand accounts I had received from close family and friends w dealership, my expectations were not entirely met based on both the reviews and the firsthand accounts I had received from close family and friends who had dealings with this location. One area that could be improved is the handling of financing options. Instead of being presented with them upfront, I had to inquire about them myself. During my visit to the dealership to purchase the vehicle, I found myself filling out a financing application, even though I could have done so from my home if I had been informed earlier. What puzzled me was that, shortly after submitting the application, I received a call from a different sales rep. at the same location, seemingly unaware of my previous interactions. This lack of communication among the sales team was quite apparent. As we neared the completion of the purchase process for my new vehicle, a significant oversight was noticed. The finance rep. remembered that I was trading in my existing vehicle, necessitating adjustments to both the price and the paperwork. This oversight could have had significant consequences, and I believe there should be more robust procedures in place to prevent such situations. Additionally, a few days prior to my purchase, I had placed a deposit on the vehicle, which was intended to be applied toward my initial purchase price. Unfortunately, this detail was overlooked by the finance rep. Although the deposit has since been refunded, it highlights the need for more effective processes to prevent such oversights from occurring in the future. Finally, I was not made aware of the additional benefits that come with buying from this location, such as the Holiday discount card. While this was not communicated to me, I looked on the website later on and noticed it mentions that the card may take a few weeks to arrive via mail. I would have appreciated having this information ahead of time to set my expectations accordingly. There are perks from buying from a dealership and this should be something to eagerly promote to encourage customers to use this location. However, it seems like the opposite and instead nothing something that is even mentioned. More

by ALIX.GACEK Verified Customer Verified Customer

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Easy-going, professional, accommodating, honest. No sales trickery--they care very much about their customers! During the test drive I shared that I had a slight fear of freeways, so Chris being ver No sales trickery--they care very much about their customers! During the test drive I shared that I had a slight fear of freeways, so Chris being very accomodating, quickly improvised and guided me on the back roads. Both Peter and Chris were helpful and explained everything very well. Both also advocated on our behalf, and helped us be able to drive out of the parking lot with our first Subaru Crosstrek. Thank you so much Chris and Peter! More

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Salesperson was very professional, efficient and accommodating. I was happy with the purchase I made. accommodating. I was happy with the purchase I made. More

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John was a great sales person to work with makes the whole car buying process simple. whole car buying process simple. More

by jeffsimison Verified Customer Verified Customer

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Everyone at the dealership is welcoming and creates a friendly atmosphere. All staff are willing to help and very knowledgeable. friendly atmosphere. All staff are willing to help and very knowledgeable. More

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The best service writer’s and salesman around! Only place to buy or service your Acura. Only place to buy or service your Acura. More

by nickh22a Verified Customer Verified Customer

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Julius was fantastic! He made the whole process enjoyable. Thank you WB Subaru for a great car!!! He made the whole process enjoyable. Thank you WB Subaru for a great car!!! More

by sendinmaureen Verified Customer Verified Customer

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Easy to buy mu cat at this dealership. Haven't used service yet so can not rate. Haven't used service yet so can not rate. More

by Econprof Verified Customer Verified Customer

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